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Member review of Cogeco Cable


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Reviews:
read 304 reviews (198 positive) (54 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:


$47 per month avg ($30 to $65)

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Review by StingerMoD See Profile
Posted: 2 years ago
member for 5.7 years, 1206 visits, last login: a few hours ago


Calgary,AB
$45 per month
"I have internet."
"Cable can seem worse then dialup sometimes."
"Cogeco sucks!"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings below consensus)

    I have been with cogeco for 9 months. The last three months there have been alot of times that it is slower then dialup or non existant. I don't recomend cogeco unless they are one of your only options. Their tech support is slow or does not speak english. The rare time you find a person who speaks english is VERY nice though. They recently fixed the "noise" in the line and its going but I still can't access around 30% of websites or stuff. That is my review.

    Followup comments:
    view 1 comment

    thahood

    @cgocable.net

    "noise"

    I also have had a poor experience with tech support and the infamous "noise" problem. At this time my connection has been off and on for the last two weeks. Tech support seems to think I have a virus lol.....seems the rest of the cogeco users in my town (including our internet cafe) have the same one. If you want to speak with an english speaking tech you have to ask for a tier 2 tech..they seem to be the only ones willing to try and fix your problem...but in the end they will still tell you its your problem and 3 weeks for a tech to come to your house. I personally like cable but with these reoccuring probs, poor tech support and bad overall service i might have to go to DSL...and maybe the rest of my town will follow.
    permalink · 2006-07-25 10:37:09 · Print · Reply to this
    Forums » comments on review of Cogeco Cable

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