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Member review of Cogeco Cable


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Reviews:
read 300 reviews (197 positive) (52 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:


$54 per month avg ($35 to $110)

show Speed test results
Review by David_T See Profile
UPDATED: 10 days ago
member for 1.7 years, 20 visits, last login: 7 days ago


Oakville,ON
$53 per month
about 5 days
"Good Tech Support"
"A deep dive in the wallet, small cap"
"Nice service, but a tad expensive"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    So far I'm moderately happy with the service. When it was first installed, it was great, super fast speeds, great connection. But as the months passed, it seems it just kept getting worse and worse. Now about 3 months later, I can't seem to go an hour without loosing my connection. When gaming online I'm suffering packet loss and high pings.

    When the service is working fully (No packet or connection loss) It's great, with a constant speed, unfortunately, it's not working fully as frequently as it should be.

    Installation was great. Took the tech about 10 minutes to get it installed, I was up and running about 2 minutes after the installation.

    If they can fix my connection drop and packet loss issues, then I'll be a happy camper.

    UPDATE: Speeds are up to par now. But during peak hours, I can still see my speed drop to around 3mbps (down).

    Also, the 60GB cap is now becoming limiting. I've been downloading a lot more recently, and we're almost reaching our monthly cap.

    Unfortunately, due to the price of the service, we are now switching over to TekSavvy (5mbps/800kbps, $30/mo, 200GB cap)

    Followup comments:
    view ALL 3 comments
    shadowrider

    join:2006-10-11

    speed problems with cogeco

    I had a problem with speed (less than 3MB download and supposed to get 10MB) so, I ran PC PITSTOP and it said my disc was fragmented and my restore memory was too big. I defragged and shrank the memory problem and ever since I've been getting over 9MB download speed. I analyzed the disc before defragging and it said it didn't require defragmenting. I did it anyway and the results are great. I don't have a problem with packet loss, so it may have been a different situation for me.
    permalink · 2007-05-28 12:31:46 · Reply to this
    BeoWulfz

    join:2003-01-09
    Georgetown, ON
    ·Cogeco Cable

    Speeds

    Well they Advertise 10megaBIT which roughly comes out to just under 8 megabyte... I have a 3com Superstack 3300 which is registering the actual modems as 8mb lines which is TRULY odd because there equipped with 100mb ports... it links at 100 but tells the computer that the residual gateway comes out as 8mb from what XP Tells me when I check the network properties Gateway Icon when I directly link to the modem
    permalink · 2007-07-21 22:35:23 · Reply to this

    Ignite
    Premium,VIP
    join:2004-03-18
    UK
    clubs:
    ·Be There
    ·UK Online

    Re: Speeds

    said by BeoWulfz See Profile :

    Well they Advertise 10megaBIT which roughly comes out to just under 8 megabyte... I have a 3com Superstack 3300 which is registering the actual modems as 8mb lines which is TRULY odd because there equipped with 100mb ports... it links at 100 but tells the computer that the residual gateway comes out as 8mb from what XP Tells me when I check the network properties Gateway Icon when I directly link to the modem
    The standard service is 10Mbit which translates to 1.28Mbytes/s not including overheads, so downloads of the order of 1.2Mbytes/s are about right for good performance.
    permalink · 2007-10-18 17:19:23 · Print · Reply to this
    Forums » comments on review of Cogeco Cable

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