Review by David_T  UPDATED: 10 days ago member for 1.7 years, 20 visits, last login: 7 days ago
Oakville,ON
$53 per month
about 5 days
"Good Tech Support"
"A deep dive in the wallet, small cap"
"Nice service, but a tad expensive"
| Pre Sales information: Install Co-ordination: Connection Reliability: Tech Support: Services: Value for money: (ratings match consensus)
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So far I'm moderately happy with the service. When it was first installed, it was great, super fast speeds, great connection. But as the months passed, it seems it just kept getting worse and worse. Now about 3 months later, I can't seem to go an hour without loosing my connection. When gaming online I'm suffering packet loss and high pings.
When the service is working fully (No packet or connection loss) It's great, with a constant speed, unfortunately, it's not working fully as frequently as it should be.
Installation was great. Took the tech about 10 minutes to get it installed, I was up and running about 2 minutes after the installation.
If they can fix my connection drop and packet loss issues, then I'll be a happy camper.
UPDATE: Speeds are up to par now. But during peak hours, I can still see my speed drop to around 3mbps (down).
Also, the 60GB cap is now becoming limiting. I've been downloading a lot more recently, and we're almost reaching our monthly cap.
Unfortunately, due to the price of the service, we are now switching over to TekSavvy (5mbps/800kbps, $30/mo, 200GB cap)
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