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Member review of Cogeco Cable


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Reviews:
read 360 reviews (194 positive) (104 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:


$77 per month avg ($22 to $200)

Speed test results 3 year trend

Review by Shamans See Profile
UPDATED: 7 days ago
member for 2.1 years, 257 visits, last login: 7 days ago


Oakville,ON
$55 per month (12 month contract)
"Extremely stable/reliable connection."
"Low bandwidth allowances. Bandwidth charges for going over your limit. Bad sales support. Poor Communication."
"Stable. Poor value for bandwidth. Lack of variety in offerings."
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    Value is lower when compared to 5 years ago.

    The lowest score you can give someone is 20% (1 point) on DSLReports.com, so I'm artificially lowering some scores to reflect this fact.

    Followup comments:

    urbanriot

    join:2004-10-18
    St Catharines, ON

    NG support

    I don't think the NG support is bad, actually. Most ISP's worldwide have completely dropped NG support and Cogeco is one of the last of the larger ISP's I know of in Canada that still have it. While it's only 3 day, that's not bad at all.
    Shamans

    join:2007-09-22
    ·Cogeco Cable

    Re: NG support

    In my book, a crappy, nearly unusuable service is not much better than no service. Very few people can live with 3-day retention and unreliable completion rates. I have some friends on cogeco who explicitly spent more $ just to get better newsgroup access.

    Hosting their own newsgroup server is supposed to save them $ from bandwidth costs.

    Jasdeep

    @cgocable.net

    Cogeco

    Cogeco is very unprofessional. Long wait times for support. We did not even reach our bandwith max before we got capped.

    Fr0

    join:2008-01-16
    Chatham, ON
    ·TekSavvy Solutions..

    Nerf Shamans?

    Also, my experience with Cogeco has been bad. This was not always so before I moved, I was getting up to 12Mbps at times, and on average I got ~8Mbps, I was very happy! After I moved though, I started getting >1.5Mbps on average, after 4 tech visits they concluded that my address won't get a better signal for ~a year.

    I've since moved on.
    Forums » comments on review of Cogeco Cable







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