 Review by neko 
UPDATED: 340 days ago
member for 2 years, 395 visits, last login: a few hours ago
 St Catharines,ON
 $52 per month
 "Fast speed, very reliable uptime."
 "Download caps limit your ability to enjoy your fast connection."
 "If you watch video podcasts, download TV/Movies then beware of the bandwidth caps on the service."
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(ratings match consensus)
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I got Cogeco cable installed when I moved into my new apartment a few months ago. I ordered high speed standard which has 10Mbit download speed. I get around 9Mbit actual speed from newsgroups & servers. I am happy with the speed. I had a billing issue, but it was resolved quickly & without incident to my satisfaction. Haven't needed tech support.
I thought I had a fast unlimited connection: I was wrong. Cogeco has implemented bandwidth caps at 60Gb for high speed standard. There is the option to upgrade to a higher speed tier with 16Mbit download speed & a 100Gb download cap, but I find that I do not need 16Mbit speed & 100Gb is way too low a cap, what with the digital media available on the internet, Itunes, Joost, Miro, Audible.com, Azureus Vuze, High Def video podcasts, mefeedia.com, Audiobook downloads, etc.
The only option for more bandwidth is to upgrade to a commercial/business tier, clearly not aimed at residential customers; I think this is ludicrous that there is no higher capped service other than high speed pro, for residential customers.
So if you check your e-mail, surf some websites & don't do much downloading, then Cogeco cable service is fine. If you use new media & download TV shows/Movies from Itunes, Joost, Miro, High Def video podcasts, etc, then you may hit the bandwidth caps.
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