 Review by neko 
UPDATED: 154 days ago
member for 3.2 years, 514 visits, last login: 2 days ago
 St Catharines,ON
 $57 per month (month by month)
 about 7 days
 "Fast speed, very reliable uptime."
 "Download caps limit your ability to enjoy your fast connection."
 "If you watch video podcasts, download TV/Movies then beware of the bandwidth caps on the service."
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)
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[EDIT: June 21st, 2009]
So Cogeco are now instituting overage charges, of around $1.50 per GB, that you go over the low cap of 60Gb per month. And you will be disconnected until the end of the month if you go over that cap, as well as being charged.
I am still so happy that I decided to ditch Cogeco, & go with the best Internet provider in Canada: Teksavvy.
[/EDIT: June 21st, 2009]
I got Cogeco cable installed when I moved into my new apartment a few months ago. I ordered high speed standard which has 10Mbit download speed. I get around 9Mbit actual speed from newsgroups & servers. I am happy with the speed. I had a billing issue, but it was resolved quickly & without incident to my satisfaction. Haven't needed tech support.
I thought I had a fast unlimited connection: I was wrong. Cogeco has implemented bandwidth caps at 60Gb for high speed standard. There is the option to upgrade to a higher speed tier with 16Mbit download speed & a 100Gb download cap, but I find that I do not need 16Mbit speed & 100Gb is way too low a cap, what with the digital media available on the internet, Itunes, Joost, Miro, Audible.com, Azureus Vuze, High Def video podcasts, mefeedia.com, Audiobook downloads, etc.
The only option for more bandwidth is to upgrade to a commercial/business tier, clearly not aimed at residential customers; I think this is ludicrous that there is no higher capped service other than high speed pro, for residential customers.
So if you check your e-mail, surf some websites & don't do much downloading, then Cogeco cable service is fine. If you use new media & download TV shows/Movies from Itunes, Joost, Miro, High Def video podcasts, etc, then you may hit the bandwidth caps.
Followup comments:  metrotitan
join:2008-11-21 | Disconnect? >> And you will be disconnected until the end of the month if you go over that cap
Are you sure about that? | |
|  |
neko
All Hail Canada
Premium
join:2006-08-11
canada
 ·Callcentric
 ·Cogeco Cable
·Future Nine Corpor..
 ·TekSavvy Solutions..
| Re: Disconnect? I got that information directly from the users on the Cogeco Forum, discussing the issue; but, yes. That's the policy.
If you go over X amount bandwidth per month, you get shepherded to a web page telling you you have gone over allotted bandwidth, & to call in to customer support.
Even after paying overage charges, you will not be able to get back to normal, & continue downloading lots. You may get 1GB or so just to surf. You option is to either upgrade to a higher tier with higher caps, or accept it.
After the month ends, the meter gets reset, & you are online again.
I would say, go ask in the Cogeco Forum, the users there will give further information on the exact procedure.
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