| Review by docbill |
member for 6.6 years, 170 visits, last login: 14 days ago
updated 1.3 years ago
- Stoney Creek,ON
- $80 per month
- about 5 days
- "Actually gets rated speeds"
- "bandwidth cap"
- "good value, if you need speed more than bandwidth"
|Pre Sales information:|
Value for money:
(ratings match consensus)
I haven't received my first bill, but the rate for the first 12 months is on special for $39.99. I assume there will be about $7 in taxes added to that. Installation cost an additional $30. Cogeco was able to send someone to install the very next day, but I had to clean my garage first so they would be able to access the cable hookups. Previously I was using Acanac. With Cogeco I get 4x faster download rates and 40% faster upload rates. It is tempting to use that increased speed for file sharing. However, with a 60GB bandwidth limit that would not be wise.
So far I am happy. Great speed, and my normal bandwidth usage without file sharing is well below the bandwidth cap. If I need more bandwidth, I will cancel the phone line and use the savings to upgrade the service level for the internet.
Update: 3.4 Years later and still going strong. I upgraded to Pro a few months ago, so I updated the amount I am paying in the review.. You really only want to go to Pro if you need a higher bandwidth cap. The cable modems seem to fail about once ever 15 months or so, and then need to be replaced. Which means a few days outage, if they don't diagnose it correctly. If they diagnose it correctly you can just swap the modem at their outlet rather than waiting for a technician.
Update 2011-04-20: Cogeco just upgraded to me to Ultimate 30, dropping my price by $17/month and doubling my speed. I just did the speed tests, and my speed is actually about 3% more than what they advertise. I had a choice of having a technician coming to my house, or picking up a new modem at the mall. I picked the modem up, so I would not need to wait for the faster speed.
Update 2011-08-23: I received a notice from Cogeco that the price will be raised by $5/month, the bandwidth limit will be raised to 175GB/month from 125GB/month, and there will no longer be the $50/month cap on over-bandwidth charges. The lack of a cap on over-bandwidth charges have me worried. Even though I have successfully stayed just under the 125GB/month limit it requires steps like today I told my family no more YouTube videos until the start of next month. Our regular usage has grown, so I have no extra bandwidth to do things like download updated versions of Fedora. I am fairly certain if I do not monitor bandwidth regularly, the new policy will be doubling our internet bill by the same time next year...
Update 2011-10-18: I am lowering my rating for Cogeco. Last Wednesday they shutdown my internet connection because they detected a virus on my account. I contacted them immediately for details to get my network connection turned back on. It took two days to get any details, and that just was the time stamp on two different days when they detected the traffic, and the fact it was the SpyEye virus. Finally Monday they told me the IP address the virus was connecting to. Turns out it was not SpyEye, but just my VOIP adaptor connecting to my VOIP service provider checking for provisioning updates. While I do appreciate the diligence on Cogeco's part scanning for virus activity, I do not appreciate having to waste 5 days of my time scanning for a virus and root kits that only have a 30% detection rate simply because they don't provide me the information requested to trace the activity with my router's traffic logs. I also do not appreciate that they shut down my internet connection without even bothering to pick-up the phone and leave a message first. Like most customers, I don't login into Cogeco's website check regularly to see if they sent me an e-mail, and they have no option to forward to my gmail account.
Update 2012-02-28: I've switch to bell, but I might go back to Cogeco. Interesting enough for those who question Cogeco's bandwidth meter accuracy, I unplugged my modem 4 days ago, but every day there meter still shows me using more bandwidth.