Good "Only went down once or twice while I had it (1.5 years)" Bad "Worked slow during peak periods, low bit caps, expensive for what you get" Overall "Not worth the money by a long shot"
Pre Sales information: Install Co-ordination: Connection Reliability: Tech Support: Services: Value for money:
Recent changes to bit caps, and overall value of the service have forced me off. I laughed out loud when the retentions person told me they had a new $ 150/month plan that would fit my needs. 50MBPS w/ 150GB bit cap - how useless is that?
I was on the pro service and except for overnight, I never achieved anywhere near the 16mpbs advertised. Instead I would constantly get anywhere from 3-6mpbs during peak periods.
I ended up switching to Teksavvy and have Dual Lines w/ a maximum rate of 10Mbps and a bitcap of 400GB. Works out to $ 80 a month and a much better value. Plus I actually get my 10mpbs even at peak periods.
member for 5.7 years, 1294 visits, last login: 1.6 years ago updated 3.7 years ago