dslreports logo

Review by Bye internet See Profile

  • Location: canada
  • Cost: $51 per month
Very reliable. Speeds are always close to those advertised.
But why pay more for these slow speeds, when faster (and consistently reliable) speed are out there for less?
Reasonable service; high prices; low caps; relatively low speeds
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:

For a year, I loved Cogeco because it was usually faster than Bell, Primus or Acanac. Customer Service (by phone) was good. But after one year, when the prices jumped, I shopped around. After reading all the reviews, I chose Start Communications. I've been with them for little more than a month, but so far, the speeds and their consistency are even better than promised: Recent test at Speedtest.net:

Ping: 12
Down: 20.95
Up: 10.6

Cost: $39.95/mo., Start Communications (Down = 20 MBPS; Up = 10 MBSP)

I always get a little better than their promised speeds, plus my Ping is at a super-low of 11 or 12 ms.

Their Customer Service is the best of any company, anywhere. Polite, effective and swift.

I cannot recommend Start Communications more highly!





member for 12.2 years, driveby review (so far)
updated 10.4 years ago


Susan K
@24.50.115.x

Susan K

Anon

Internet service

On a scale of 0 to 10: my rating is maximum 4.

I have never had so many problems since the Internet was marketed with a cable provider such as I have had with Cogeco. Please avoid this company if you have other alternatives.

Technical support: some employees are outright insulting and don't resolve the problem which can easily be resolved with a reconfiguration. They will scream, insult, scream again, interrupt you when you are trying to explain the problem, scream again, more insults and then suddenly hang up on you.

AVOID COGECO AT ALL COSTS.

kittyburgers
join:2012-01-31

kittyburgers

Member

Re: Internet service

This is a BS review. Surely you don't expect anyone to take this rant seriously.