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Member review of FrontierNet Internet Access


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Reviews:
read 171 reviews (62 positive) (74 negative)
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Six Month Rating

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$66 per month avg ($15 to $134)

Speed test results 3 year trend

Review by JBrown07 See Profile
Posted: 1.8 years ago
member for 1.9 years, 236 visits, last login: 26 days ago


Wayne,Wayne,WV
$19 per month (24 month contract)
"None I have seen yet"
"Up and down speeds"
"Makes Suddenlink Communications look like gold."
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    My Other Reviews·Suddenlink
    ·Alltel Axess
    I actually don't have Frontier as my main Internet provider, my aunt does but I have been involved in every step of the process.

    She got the DSL Internet as part of a promotion for a computer. Nice computer, but where is the Internet?

    She has the "High Speed Internet Max" plain for $19.99/month with a 24 month contract. I have no clue what the actual download/upload speeds are since they are not listed on the bill.

    The one thing about Frontier is they advertise their DSL Internet as a great alternative to cable and that it is lighting fast. I have barely seen the "lighting fast" Internet they claim to have.

    The speeds bounce from 300 kb, 500 kb 1 MB or 3 MB (the fastest I have seen) mostly out of all the tests I have done the range that is most constant is 500-700 kb.

    Upload is constant in all tests being around 364 kb, give or take a few KB.

    When I actually called about their Internet service for my area as I was looking to ditch Suddenlink the max speed the CSR told me was 1 MB in my area, and they were rolling out a 3 MB speed in some areas.

    Now this and the fact that my aunt's connection is slower than the 1.5 MB connection through Suddenlink turned me off of ditching Suddenlink.

    I have used this Internet at my aunt's house just as much as my own and I must say that Suddenlink is reliable, constant 90% of the time.

    So if your in the Wayne, WV area I recommend Suddenlink over Frontier.

    Followup comments:
    jsaindon

    join:2008-01-29
    Argonne, WI

    STAY AWAY

    In norther WI Frontier seems to be unreliable more times than it is reliable. If your main pc use is peak hours (5pm-9pm CST) good luck. I hope you have a better route than me. Online gaming is almost unbearable anymore. They were liveable for a while(still low speeds but liveable) but now it has just been bogged down to speeds barely faster than dialup during the peak hours. Upload cuts to under 5 Kb which makes online gaming non-existent. I doubt it is my hardware since at about 9:30 or 10 pm it is all of a sudden better and speeds come back to their normal rate (not their advertised speed mind you, but liveable again). I don't know what speeds are during the day since I am at work, but the time that I use the internet I might as well just use dialup cause thats how slow it is. maybe 2x faster.
    JBrown07

    join:2007-11-26
    Wayne, WV

    Re: STAY AWAY

    I just noticed this, sorry mate. I have compared both side by side and even though Suddenlink has high pings lately during peak hours Frontier still performs worse. I hope Verzion gobbles up Frontier and fixes it up.
    Forums » comments on review of FrontierNet Internet Access


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