Review by bitsmartcorp 
Posted: 236 days ago
member for 258 days, 33 visits, last login: 7 days ago
 Horseshoe Bend,Boise,ID
 Business customer
 $170 per month (12 month contract)
 about 10 days
 "Speed is decent, reliability has been good so far."
 "Business class users ARE NOT ALLOWED ACCESS TO MODEM CONFIG!?!?"
 "If it's your only option, then go for it, otherwise go elsewhere."
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Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
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I actually have two 3mbps "business class" (doesn't really mean a whole lot) lines I am using for re-broadcasting as a WISP feed. The speeds are close to advertised, and the reliability has been 100% up time as far as I'm aware. That's about where the good ends.
When I ordered the two lines, the quoted costs were nowhere near what I'm now paying. I was also unaware that I would not have ANY access to the config utility of the two modems when I agreed to the contract. If I want to have any changes made in the modems I have to call tech support and have someone make them for me, which of course wastes my time, especially when there's a major issue on one of the lines, etc. In addition, I have talked to only ONE tech there so far who seems to have any knowledge whatsoever of networking.
The Speedstream 5930 is a good modem, but still does not have dual LAN interface capability so I cannot run private IP addressing over one interface, and public addressing over the other -- it's only one or the other and I am yet to find a solution for how to get around this.
All in all, they don't compare at all to Qwest as far as speed/price/configurability, which I am using for several other feeds for my WISP.
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