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Frontier Communications page on DSLReports
Six Month Rating

Reviews:
bullet 421 reviews (120 good) (212 bad)
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Review by Action2 See Profile

  • Location: Newman,Douglas,IL
  • Cost: $60 per month (12 month contract)
  • Install: about 6 days
Good "Low Latency"
Bad "Low bandwidth and packetloss during peak times."
Overall "Usable during the late night. "
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

Update 1-10-2015

At this point Frontier service has degraded to the point it is unusable outside of the 2AM to 8AM window. Packet loss and low bandwidth cripples the network causing websites to fail to load and downloads to fail to complete. While I was initially hopeful that Frontier could turn this around, it seems they are content with letting this area degrade even more than it already has. This issue is coming up on a year old now with still no resolution in sight.

Below are attached images that compare packet loss from the November to January time frame both in 2013-2014 and 2014-2015

This heavy of packet loss is felt in just about any application or web use. Frontier needs to get on their game.
The package is 12 Mb down 2Mb up. The upload is fine, the download is not. I expect more from Frontier for $60 a month.


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member for 4.8 years, 540 visits, last login: a few hours ago
updated 98 days ago

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