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Review of Frontier Communications (DSL)


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Six Month Rating

Reviews:
354 reviews (101 good) (178 bad)
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Review by klipko See Profile
member for 6.8 years, 1938 visits, last login: 1 days ago
updated 2 years ago

  • Portland,Washington,OR
  • $158 per month
  • (24 month contract)
  • about 7 days
  • "35 Mbit symmetrical Internet connection, 100+ HD channels, PQ"
  • "bad install coordination between Frontier and sub-contractors used"
  • "better value than the local cable operator"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

158.00...give or take a few cents for long / short months. That includes:

* home phone
* internet (35 Mbit / 35 Mbit)
* TV
- MR-DVR (multi-room HD DVR box)
- HD-box
* all taxes

Been happy with the service even through the changeover to Frontier from Verizon. Fact I moved the service twice during the transition and billing charges were correct and service wasn't interrupted. Not bad.

Only down fall was the three (yes "3") Frontier contractors came to install service at my new house within 15 minutes. One for each bundled service according to their work orders. They worked it out, two stayed while the third went to his next install.

They used existing coax since the house had FiOS service before so the whole install took about 1 hour. They made sure that all channels, multi-room DVR, internet and phone was all functional before leaving.

Regarding Frontier shutting down TV service...they haven't fully said that it's going to happen but anybody can read between the lines and see the current actions the company has taken as a sign. I plan on keeping the service till it ends. After that, not sure if going OTA w/ Tivo or sign up with satellite.

Install took place in Aug 2010...just now getting around to write about it.

Comments:

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