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Frontier Communications page on DSLReports
Six Month Rating

bullet 420 reviews (120 good) (211 bad)
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Review by kb7urx See Profile

  • Location: Orofino,Clearwater,ID
  • Cost: $60 per month (12 month contract)
  • Install: about 3 days
Good "7mb DSL up 99.9% of the time. Download speeds in excess of 500k!"
Bad "Westell 7500 modem/router limited to 54mb (802.11g mode) No N mode!"
Overall "Went back to old Westell 6100 modem and Netgear WNDR3700 router!"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
(ratings above consensus)

I recently upgraded from a 3mb line to 7mb after problems encountered with 6100 modem talking to my aging wrt160. Frontier tech support said problem was modem and sent me out a Westell 7500. much like the 6100 but with 802.11a,b,g and topped out at 54mb g standard.

Comms were slow and didn't enjoy being speed-limited at G mode. (It took nearly 2 days to download Far Cry 2....finally gave it up after half a dozen re-starts!)

Purchased Netgear WNDR3700 wifi router and put the Westell 6100 modem back into service.( works fine! Not sure why tech support said pitch it in the trash!)!

Now I enjoy 500-800kb/s+ download speeds and downloaded FC 2 in 1.5 hour!

The 802.11N mode made all the difference.....the mode missing from the Westell 7500!

I also really like the simultanious dual-band capability of the WNDR3700, I can have the wife surfing, the kids playing PS-3 on-line on the 144mb, 2.4ghz side and with 2 clicks, I can go to 5ghz 300mb connection to download games or play MW3 on-line and never notice any appreciable slowdown on either band! I have an IP cam, a weather server, and 2 PCs on-line 24/7, 365 and never have so much as a hiccup now, except for the occasional power outtage, and even then, they're all setup to come back on and boot to the network when the power is restored.

In summation, Frontier has great DSL service, very reliable...but they need to update their modem/routers to at least conform to 802.11N standards if they're gonna ask $7/ mo. for a slow-poke 802.11g modem/router!

I'm very happy with their service, but am now $100 out-of-pocket for the WNDR3700, and paying an extra $7/mo. modem rental fee for a modem I'm not even using!

member for 3.1 years, 24 visits, last login: 2.7 years ago
updated 3.1 years ago