Good "Very consistent connection and speed for a rural area. They have dramatically increased speed, ping (15-20 ms) and reliability." Bad "2 Year Contract Required for a small discount while competition doesn't require it. Some smart mouthed technicians" Overall "Great service (a GOD send) but cable has better price and speed in some cases."
Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money: (ratings match consensus)
Satellite broadband which is a joke. Frontier is way better but then again almost anything is better than satellite.
A Westell 7500 modem with built in router was provided (updated to a Zyxel bonded modem).
member for 8.3 years, 700 visits, last login: 57 days ago updated 1.3 years ago
Frontier e-mail is terrible. I cannot get my mail very often and when I do I can read one and it freezes, I can't delete any mail, when I try to compose an e-mail it skips letters, and when I contact technical support I get a smart mouthed tech and after keying in my frontier telephone landline number to identify my account and the tech ask for it verbally I've been asked if I have my landline with Frontier Communications. My God. What kind of question is this? We pay almost $100.00 a month for the internet, frontier secure, and telephone service if you can call this service. Is there anyone who works for Frontier who can help a situation like this train wreck. Just like another train wreck I know.