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Frontier Communications page on DSLReports
Six Month Rating

Reviews:
bullet 409 reviews (114 good) (208 bad)
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Review by staregazer See Profile

  • Location: Sandyville,Jackson,WV
  • Cost: $58 per month (24 month contract)
  • Install: about 14 days
Good "Very consistent connection and speed for a rural area. They have dramatically increased speed, ping (15-20 ms) and reliability."
Bad "2 Year Contract Required for a small discount while competition doesn't require it. Some smart mouthed technicians"
Overall "Great service (a GOD send) but cable has better price and speed in some cases."
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

Satellite broadband which is a joke. Frontier is way better but then again almost anything is better than satellite.

A Westell 7500 modem with built in router was provided (updated to a Zyxel bonded modem).

member for 7.8 years, 651 visits, last login: 1 days ago
updated 327 days ago

Comments:

Lillian L Co

@frontiernet.net

E-mail

Frontier e-mail is terrible. I cannot get my mail very often and when I do I can read one and it freezes, I can't delete any mail, when I try to compose an e-mail it skips letters, and when I contact technical support I get a smart mouthed tech and after keying in my frontier telephone landline number to identify my account and the tech ask for it verbally I've been asked if I have my landline with Frontier Communications. My God. What kind of question is this? We pay almost $100.00 a month for the internet, frontier secure, and telephone service if you can call this service. Is there anyone who works for Frontier who can help a situation like this train wreck. Just like another train wreck I know.

yolarry

join:2007-12-29
Creston, WV

Re: E-mail

Never use a ISP e-mail account. you better off having something like gmail.