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Frontier Communications page on DSLReports
Six Month Rating

bullet 420 reviews (121 good) (210 bad)
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Review by R01k See Profile

  • Location: Rochester,Monroe,NY
  • Cost Contract price not specified.
Good "Plan price."
Bad "Everything else. Horrible speed, conection falls, bottleneck, customer serive reacheable after a laberinth of number menus..."
Overall "They need to stop just selling and invest in performance."
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
(ratings match consensus)

I've been in this nightmare for more than one year now. I have line phone and DSL. The DSL connection falls for about 4-8 minutes when we pick up the line phone or it does it randomly and I have to restart the router for restoring it. Slow speed and nearly unreacheable customer service. I'll switch to TWC as soon as I can.

member for 3 years, 0 visits, last login: 3 years ago
lodged 3 years ago