Review by E Man1864
Good "Fast new speeds (15-17 Mbps down), decent ping times, techs and CS are nice"
- Location: Sylvania,Lucas,OH
- Cost: $80 per month
- Install: about 11 days
- Verizon (ex GTE)
Bad "Couldn't get 24 Mbps"
Overall "Pretty decent ISP, get a higher speed plan if you expect to game online"
|Pre Sales information:|
Value for money:
(ratings above consensus)
I started off with Verizon DSL, it was good, then I was switched over to Frontier. In the beginning, it was slow, then in February 2011, I upgraded to the 7.1/768 package (I listed the time it took for the upgrade in the "Days from order to success" column). I get decent speeds, but bad ping. I used to use a Westell 372W router, then they said it was outdated and gave me a Westell 7500. The only time it didn't work was through Summer 2011. Why? First, the storms. Second, I put the line going to the DSL modem/router through a surge protector (don't do that) and I immediately corrected that by connecting it directly to the wall. Here's a recent speed test I did »www.speedtest.net/result/2119025831.png. The phone service is good too.
The Westell 7500 they gave me last year has given me slower speeds than usual. I still have the 7.1/768 package, but I get speeds like this: »www.speedtest.net/result/2366297310.png all the time. I am about 0.7 miles away from the DSLCO, so I should be able to get their faster speeds. Changed the "Connection Reliability" to 3 because of this. I will update when I get time to order a new modem/router from them.
About 2 weeks ago, I ordered the 24 Mbps package. The tech came and fixed the outside wires and told me to wire the black and yellow pair if it wasn't already wired (it wasn't). I called to get the modem provisioned, but that didn't help get the speeds I ordered. The next day I called, and they said something about the black and yellow pairs. I called about a week later for a tech to come and fix the inside wiring and he came today. He had to re-authenticate the modem after fixing the splice wire in the other room. The new router is a ZyXEL P-663HN-51 ADSL2+ Bonded Wireless N router. I receive around 15-17 Mbps down and 1 Mbps up and »www.speedtest.net/result/3344056090.png is a recent speed test I did.
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updated 270 days ago