 Review by OSIU 
member for 9.5 years, 1279 visits, last login: a few hours ago
updated 16 days ago
 Medina,Medina,OH
 $35 per month Verizon "?" "Good luck with support and trying to get someone to fix it if you have a problem." "Beats satellite"
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(ratings below consensus)
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Update 5/7/13:
Well, Armstrong Zoom has been pretty solid and no complaints here. More speed for the same money....... Good bye Frontier!
Update 4/17/13:
Finally fixed after a week! Gave me a new Netgear 7500 DSL modem/ gateway. Going to give cable a try and will cancel the weakest link.
Update 4/15/13:
Internet went down Wednesday morning (4/10) around 7 AM (I was using it at the time). Called support and they said they would have it fixed by 5 PM 4/11. Apparently there was an issue in the DSLAM and nothing wrong with my equipment. Morning of 4/11 arrived and they called and left a voicemail indicating they were running a little behind and would have it fixed by 5 PM 4/12. Called support around 5:30 PM 4/12 and they escalated it and it would be fixed 4/13. Called 7:30 PM 4/13 and now they weren't giving me an ETA of fixing. I said okay and promptly scheduled an cable internet hookup on Friday 4/19. Goodbye Frontier. Mismanagement into bankruptcy anyone?
*************************************************************************************This is my review of Frontier DSL after the transition from Verizon. See »Review of Verizon Online DSL by OSIU for my Verizon DSL review.
Speed (3/?) stayed the same and service has been consistent without any outages that I have noticed.
Frontier has cooked up some new packages and prices since the switch from Verizon. I was also notified that my area had been updated with the ADSL2+ technology and they are offering 6M and 12 M plans in my area, which are certainly under consideration as well. I am in the process of evaluating them and making a change. An edit will appear when I finally decide which way to go.
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