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Frontier Communications page on DSLReports
Six Month Rating

Reviews:
bullet 409 reviews (114 good) (208 bad)
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Review by xorca See Profile

  • Location: Slaterville Springs,Tompkins,NY
  • Cost: $45 per month
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings below consensus)

I am using frontier now for 3 years=0A =0AThey are by far the worst teleco provider=0A =0ANot even the phones work as they should=0A =0ADSL:=0A1. slow and you have to constantly call them to fix it =
(on average I have to call once a month). After complain few days it is wor=
king fine then back to old, send me 4 different routers to try to please me=
but it is not helping.=0A =0A2. they do not inv=
est in new things=0A =0A3. main IT support =
is horrible they do not have basic tracking software to notice that I call =
every 4 weeks=0A =0A4. I finally have different =
choice and I am moving service to Clarity Connect=0A =
=0A5. I would switch phone service long time ago but some how they hav=
e monopoly in my area (I do not know why)=0A =0A=
it is worst of the worst

member for 2 years, 0 visits, last login: 2 years ago
updated 2 years ago

Comments:
xorca

join:2012-10-05
Slaterville Springs, NY

Frontier DSL service

I am using frontier now for 3 years

They are by far the worst teleco provider

Not even the phones work as they should

DSL:
1. slow and you have to constantly call them to fix it (on average I have to call once a month). After complain few days it is working fine then back to old, send me 4 different routers to try to please me but it is not helping.

2. they do not invest in new things

3. main IT support is horrible they do not have basic tracking software to notice that I call every 4 weeks

4. I finally have different choice and I am moving service to Clarity Connect

5. I would switch phone service long time ago but some how they have monopoly in my area (I do not know why)

it is worst of the worst