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Review of Frontier Communications (DSL)


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Six Month Rating

Reviews:
355 reviews (101 good) (178 bad)
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Review by nate155 See Profile
member for 6.6 years, 18 visits, last login: 102 days ago
lodged 196 days ago

  • Delta,Millard,UT
  • Contract price not specified.
  • "Nothing"
  • "Everything"
  • "Not much choice..."
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(ratings below consensus)

We have had Frontier internet for a number of years and like clock work since we have had them can almost guarantee I will have a high latency from 4 pm to 11 pm and all day on Sundays and Saturdays and holidays and im not talking about 150-200 ms I am talking 350-2000 ms they told me 2 months ago they were working on the problem. come to find out they over sold service and they cant support the number of users they have on. not only that their upload speed is capped at 23KBS download avg goes about 110KBS late at night might get 140-150 KBS we were sold as it being a 3mibt connection but I was told the line can't support it though how it can suppose an insane amount of users I don't know they say they have no plan to increase peoples speeds even though a cable company is moving in in 2014-2015 that will offer most users in Town 25mibit for same price If I was in the main 84624 Area I would not sign a contract with this company as I'd wait for cable or go with the wireless alternative

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