Review by schipper
Good "Not much, most of the people at the call center speak english, which is good because you will be calling them often."
- Location: Nebo,Mcdowell,NC
- Cost: $40 per month
- Install: about 10 days
Bad "It is constantly down. When it is working its slow, and they havn't improved the speeds in 3 years."
Overall "Go with any other provider if possible, even Sat if you can deal with the latency. "
|Pre Sales information:|
Value for money:
(ratings well below consensus)
I have had their service since they took over from Verizon and it has consistently gotten worse since that point. In the past year I haven't had a single month where it hasn't gone down at least once. Their support is completely useless as well, quoting as much as 9 days out for repair sometimes. When you do call in you almost always end up with someone reading off a script who is unable to do anything other then schedule an appointment for next week. All in all its the single worst service I have ever dealt with and I am selling my house just to get away from them.
member for 6.3 years, 1 visits, last login: 1.5 years ago
lodged 1.5 years ago