Review by n2ubp  - Location: Middletown,Orange,NY
- Cost: $35 per month (12 month contract)
- Install: about 5 days
Good "Compared to Time Warner pricing they are relatively inexpensive"
Bad "Frontier Infrasture and speed increase upgrades happening all around me but not at my location"
Overall "Slow but reliable service. Perhaps too slow to handle my household workload. "
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
I've had Frontier ADSL service since 2001. Connection reliability and monthly charges have improved over these years but available connection speed has not kept up with my household and telecommuting needs. Speed tests are showing 2.6mb speeds on a 3.7mb connection. Adjacent areas serviced by Frontier are offering 5 and 6 mb default speeds for the same price or less than what I pay for my 3.7mb connection. Some nearby towns even have 12mb connections. Calling Frontier Sales gets me an answer of "3.7mb is the fastest you can get in your area" and there are no plans to increase local speed offerings. Time Warner cable with default speeds of 15mbs might be my best solution since Frontier has no upgrade plans in my area just outside of Middletown, NY
member for 6.2 years, 279 visits, last login: 4 days ago
lodged 12 days ago
Comments:
 | | Frontier service I have been trying to get my mothers service for her basic phone started for over 10 days. I have spoken to 4 different reps and was even promised a call back, which never happened. My last call ended when they said I did not even have any information in their data base on either myself or my mom. What a company. And we wonder why our government can't get anything done. :~) | |
|
| |
|
