Review by silentwarior Location: Rochester, Monroe, NY, USA Cost: $174 per month (24 month contract) Install: about 3 days No Cap Secure Dedicated Circuit DSL. Most users 6.0 MB dl/ .5 ul. Recent Network Congestion significantly impacting BW. As network upgrade is in progress, will reevaluate in 1 - 2 months.

Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money:

Frontier in Rochester NY is in the process of upgrading. Expected performance increase. Had a significant influx of users causing network congestion. Bandwidth down from 6.0 MB to .5 - 1.5 MB. Hardware updates are expected to correct speed limitations due to network loads. Have been a customer for many years. This is the first major issue I have experienced. Began around Christmas 2013. Local customer service and managers have been very responsive. (I am more patient than most as I work in IT, so I understand technical issues more than most.)

My speed tested in this post is based on how it was for some time. Currently, the speed is not up to par.

Help Desk is not local (it is in US, but can be taken by Texas, or other locations, not necessarily your own. This is the same with Time Warner as well, not unique to Frontier.)

Frontier Communications is also a Telco and bundles phone, DSL and Dishnet into one package. Cost includes HBO and top 250 and HD DVR, metered phone line, DSL Max and 2 year commitment and includes all discounts. Lower cost if less channels selected, of course.

slopoke join:2012-05-20 London, OH slopoke Member 2014-Aug-18 5:15 pm Upgrades In Ohio same thing, guy says same thing, "upgrades." We are dropping sites and connections even though all systems indicate we are connected but can't reach web-sites or it takes 2 or 3 min. Hope this fixed soon, really screws up my Linux work. Been on this 'wire' since 1991 at same location. Been DSL for 6 years. At least its better than Verizon (was). 2014-Aug-18 5:15 pm: · hey mods ·

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