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Review by co_elk See Profile

  • Location: Effingham, Effingham, IL, USA
  • Cost Contract price not specified.
  • Install: about 5 days
  • Telco party Verizon (ex GTE)
Not much :(
Real slow.. Very inconsistent speeds
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

No competition in area.. They know that and are not improving there network!

member for 9.7 years, driveby review (so far)
lodged 9.7 years ago


GERRY
@70.100.151.x

GERRY

Anon

SERVICE

TERRIBLE SERVICE,BUT CONSISTANT......CONSISTANTLY TERRIBLE

stratoman
@166.182.3.x

stratoman

Anon

Re: SERVICE

I hear ya man!!!.....NET went down last Friday night....still don't have it back and it's Tues evening now....told me a Tech will be out when one becomes available.....also told me that they don't prioritize home customers at all....just business ones....so if other service tickets of a higher priority are in the hopper, you are last on the pile and it could be whenever as home accounts just get pushed back.......sounds to me like I will get a Tech out if they have nothing really better to do.....what a great company!.......I wonder if that is the way the owners' HOME account is set up and if he waits till all the business tickets are serviced before they get to his issue? Gives me real confidence in his sincerity when he talks about how "customers are the top priority" & "they will do what ever it takes" to achieve a high level of customer satisfaction on the TV commercials......there is a bright spot however.....NO long term agreement locking me in.......so time to go shopping. Bottom line.....FRONTIER SUCKS REAL BAD at what they do. Best of luck to you. Jp