Review by co_elk - Location: Effingham, Effingham, IL, USA
- Cost Contract price not specified.
- Install: about 5 days
- Verizon (ex GTE)
Not much :( Real slow.. Very inconsistent speeds
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No competition in area.. They know that and are not improving there network!
member for 9.7 years, driveby review (so far)
lodged 9.7 years ago
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GERRY
Anon
2014-Jul-3 2:55 pm
SERVICETERRIBLE SERVICE,BUT CONSISTANT......CONSISTANTLY TERRIBLE | |
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stratoman
Anon
2014-Jul-8 9:01 pm
Re: SERVICEI hear ya man!!!.....NET went down last Friday night....still don't have it back and it's Tues evening now....told me a Tech will be out when one becomes available.....also told me that they don't prioritize home customers at all....just business ones....so if other service tickets of a higher priority are in the hopper, you are last on the pile and it could be whenever as home accounts just get pushed back.......sounds to me like I will get a Tech out if they have nothing really better to do.....what a great company!.......I wonder if that is the way the owners' HOME account is set up and if he waits till all the business tickets are serviced before they get to his issue? Gives me real confidence in his sincerity when he talks about how "customers are the top priority" & "they will do what ever it takes" to achieve a high level of customer satisfaction on the TV commercials......there is a bright spot however.....NO long term agreement locking me in.......so time to go shopping. Bottom line.....FRONTIER SUCKS REAL BAD at what they do. Best of luck to you. Jp | |
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