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Review by stanley_qaz See Profile

  • Location: Gilbert, Maricopa, AZ, USA
  • Cost Contract price not specified.
This is 14 years out of date, ignore it.

No longer use this service but can't delete this badly outdated review. »Site FAQ »I've switched ISPs - Can I delete my old review?

Please ignore it and look at folks that have something more current than 14 years ago. Thanks.

Back in another year to change all the numbers to 15 years... :-(

member for 21 years, 7142 visits, last login: 34 days ago
updated 6.3 years ago


Peedoff
@209.130.x.x

1 recommendation

Peedoff

Anon

Direcway Unfair Acess Policy

What a rip 169 megs in a 4 hour period then no internet for 12 hours not worth a pennie and the problem with teck suport when you find out whats wrong they dont fix it its not allways on and they are all poor people helpers 100 dollors a month and 12 hours with no service no way they suck donky

stanley_qaz
Premium Member
join:2003-03-17
Gilbert, AZ

stanley_qaz

Premium Member

Re: Direcway Unfair Acess Policy

As I said it (the tcp-ip connection) works most of the time and it is faster than dial up for downloading. I republished my web sites today and it went faster than it used to on my 40Kbs V90 modem, not a lot but faster. If you want to upload and download huge files it isn't for you.

DenverDialup
join:2003-06-06
Littleton, CO

DenverDialup

Member

If you can't comment on tech support, don't

I'm sure your comment would be in language unsuitable for small children.

Their tech support hasn't got a clue. As for the FAP limit, that really ruins broadband period...of course, it's not their fault, since their system simply doesn't have the capacity to support non-capped bandwidth for all their users.

statecop
Premium Member
join:2002-09-16
Heflin, AL

statecop

Premium Member

Re: If you can't comment on tech support, don't

The FAP is just one of the reasons I didnt keep DW. It is a big factor for almost everyone I know.

DenverDialup
join:2003-06-06
Littleton, CO

DenverDialup

Member

Trash your DirecWay

Yep, I got rid of it too. FAP ruins downloading, latency ruins gaming and even web browsing, and the connection strength was so unreliable that it could hardly be considered "always on".

That means that it has...hmm, let me count...zero qualities that classify it as true broadband.
hillbillyboy0
Was In The Neighborhood
join:2003-05-16
Placerville, CA

hillbillyboy0 to DenverDialup

Member

to DenverDialup
I think if you read through these reviews, you'll find plenty of us with stable, fast (downstream) connections. I average between 700K and 2M on mine. And there are plenty of folks with ADSL at lower downstream speeds than that. And regarding things like the FAP, the latency effect on gaming, and the upstream speeds, if you didn't do your homework on these limitations beforehand, it's your own ____ fault. Anyone who signs any kind of agreement where they're going to be committed to paying a set amount -- especially $60/month+ -- over a year without having first done enough homework to know about these things is quite simply a fool.

If you're in a rural area where you cannot get ADSL or SDSL or cable, satellite is the best option out there. And considering the investments required and the relatively small market for the service -- compared to the metropolitan markets for DSL and cable -- the amount of the subscription isn't that bad. I can tell you because I had ISDN for years ($83/month for about 115K), and I carefully and seriously considered fractional T1 (and full T1) before deciding on satellite. But if you're in a metropolitan area where you can get ADSL or SDSL or cable, and you still go satellite ... well, then, some village is missing its idiot.

Rambo76098
join:2003-02-21
Columbus, OH

Rambo76098

Member

Re: If you can't comment on tech support, don't

"I think if you read through these reviews, you'll find plenty of us with stable, fast (downstream) connections. I average between 700K and 2M on mine. And there are plenty of folks with ADSL at lower downstream speeds than that. And regarding things like the FAP, the latency effect on gaming, and the upstream speeds, if you didn't do your homework on these limitations beforehand, it's your own ____ fault."

HAHAHAHA! you are full of BS! I have seen about 2-3 good reviews out of all the reviews i have seen. That is pretty sad. I see very little bad reviews for my dsl company and from experience their tech support is much better that direcways. Oh yeah and about better speeds than adsl, HAHAHAHA! If you compared average speeds for dsl to direcway's speeds, it would be no comparason whatsoever. oh yeah and these kinds of companies do not tell you about the limitations, actual speeds, fap bad latency and all the other crap that might make you not buy their service because once they have you in a contract they could care less of what they provide you with. from seeing some of the S*** that direcway has told a lot of their customers i am suprised that they can still make money and stay in buisness.

Colo
@rogers.com

Colo

Anon

slow

I 've found out (through so-called support, and experience) that speed depends on the useage on your beam, or channel, or whatever they call it. I get the advertised speed at 1 AM, but at peak time it has been as slow as 15K. Support said that's the way it is, sorry you thought it would be fast all the time.

upset custom
@direcway.com

upset custom

Anon

terrible company

This is the worst internet service I have EVER had. If it wasn't for the fact that we live in a rural area I would immediately disconnect my service and spread the word about your shitty company. Not only did I have $72 taken out of my bank account without my authorization for a bill that I never received, When setting up this account I was NEVER told that the bill would be automatically taken out of my account each month and also was NEVER told that I wouldn't receive a bill in the mail every month. I had NO IDEA that my bill was do because I was never notified, and I never agreed to this. Also I was never told that in order to get a paper bill each month I would have to pay an additional $5 per month. I am extremely upset that you even call yourself a standup company and will do my best that everyone in my community refuses to do any kind of business with your company, I have also contacted my lawyer to see how to further pursue this issue of fraud/theft.

Jan
@direcpc.com

Jan

Anon

It totally sucks haven't been able to log on it's messed up my computer !

Can't log on at all! Screwed up my computer! And no wifi like they said! Terrible Terrible absolutely terrible! And they want me to continue paying for the 2 dam yrs! That's bull! Why pay for something u can't use?

Ahhh
@166.182.81.x

Ahhh

Anon

Hughes Net is awful! Very Displeased. .

I have had Hughes Net for only 2 months, should have been 3 but they were no shows for 3 weeks and kept rescheduling, we have to reboot our router every 3-5 minutes when we are on the Internet because it freezes. I called to cancel my plan today and they wouldn't let me because it somehow got in my husband's name, he had never called Hughes Net nor even talked to anyone from there, it's all under my social and phone number. I even tried talking to the manager and she wouldn't help me, she just kept saying sorry. I let her know how bad their company sucks on customer service and there Internet in general. I am very displeased at how I have been treated through the experience.

Amy456
@suddenlink.net

Amy456

Anon

Worst thief ever

Their Internet is supper slow. unbelievably slow. And you have to cancel it withing week or you will stuck paying for it for a year. Even if after you cancel, they will keep charging you money and customer service never helps. they will say, they will send you boxes to ship the unit back to them, no matter how many times you call, they never send the boxes and just keep charging you more money.

So Slow
@myvzw.com

So Slow

Anon

Horrible Speed

I can't believe how slow the speed is. It is really bad. My kids cannot play their xbox online with their friends because Hughes Net service is so slow. It just lags constantly. Sometimes I need to do online video meetings for work. I have to drive to Starbucks to use their free wifi because Hughes Net is too slow to support it. Rediculous! I feel like we are prisoners of Hughes Net. We are only a few months in to a 24 month agreement. It will cost hundreds of dollars to cancel the service and I have to go up there and uninstall the equipment?!?! Absurd.

countrylane
@direcway.com

countrylane

Anon

Re: Horrible Speed

I just upgraded to the gen4. I was told it would be "10x faster"!! What a joke. If anything, it is slower. Nothing will connect. Does anyone from hughesnet even read our comments? I will attempt to call them today!

Janice A
@farrar-bates.com

Janice A

Anon

Hughesnet is a SCAM

I bought a new TV and called to find out if Hughesnet would work in my area. I was told that it would, but never told that I could only use it for 2 days per month! I also had usage for the entire week that I was out of town (my system is password protected and my nearest neighbor is a mile either way).

Chuck28461
@direcway.com

Chuck28461

Anon

HugesNet

cant stand it any longer been only 2 months after they sold me on a 60 GB plan they failed to say 50 GB can only be used between 1&5 AM! So slow my cell data is faster! I'm done!!!

Aus
@consolidated.net

Aus

Anon

Re: HugesNet

Agreed Hughes sucks

red
@myvzw.com

red

Anon

daily refill

Went to bed had 90% at 1000 pm got on next morning at 1000 am had 58% called hughesnet told me I used all my MBS up service sucks don't get it