Review by jmpenguin
Good "All ways on capable no phone line tied up"
- Location: Labelle,Hendry,FL
- Cost Contract price not specified.
Bad "Weather locally and at NOC,"
Overall "Great - bought 5 more systems Dec 2004 3 more Sep 2005"
|Pre Sales information:|
Value for money:
(ratings above consensus)
January 2010 - We bought a new house and now have Comcast Internet (Ugh)
April 2013 Comcast has improved greatly in past few years.
I am retired from county but still do consulting
My old comments still apply
Yes I know some people have a lot of problems. However we have no other high speed alternative. Speed wise compares to T! connection at office which is shared with about 100 other users over a WAN county wide.
Tech support seldom call them, Worked with HNS engineer to solve VPN problem with 7700 systems Installer for upgrade and new systems (8) was super met me at one site at 6:30 AM
I don't play games, download music.
Our home county was brushed by 4 hurricanes in 2004, I never lost Internet once, Sprint Phone lines were down ,Courthiouse lost Internet for 4 days.
Sprint became Embarq then became Century Link - service is still the same just changed their name no improvements, more and more locals dropping DSL and phone going to Comcast
Hughesnet keeps improving great for people needing reliable connections and not have to worry about lines being cut while tech making changes somewhere between your house and CO.
member for 10.1 years, 1710 visits, last login: 20 days ago
updated 333 days ago
HughesNet was a hughesnet customer for years, actually signed up with direcway before hughesnet bought them out. Stuck with them until 2012, late in 2011 my service slowed to a crawl, called and had to update to newest sat service. Service again slowed down in June, called in and was told I would have to update to Gen 4.
The service had gotten so slow that you could not access the Hughesnet self-diagnosis video on their website, buffered for 3 hours and still hadn't gotten through over 13 minutes of the videos. We have verizon smart phones through our office so I ended up using my smart phone as a hotspot and added 3 gig per month, we skype, bank, basically do everything except download netflix. The additional data cost $15 per month, damn cheap internet service and very reliable. For those interested, google the United States home office phone number for Hughes Net if you want to cancel, they train the overseas call centers to hang up on anyone trying to cancel, also train them to deny that there are any United States phone numbers for the Hughes Net offices. Pretty funny, stupid morons don't know anything except what they are told to read off the default screens in response to any question.