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Member review of HughesNet Satellite Broadband


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Full HughesNet Satellite Broadband Forum

Reviews:
read 882 reviews (151 positive) (463 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Mail,DNS,News:
Value for money:


Speed test results 3 year trend
Review by Jameson See Profile
UPDATED: 355 days ago
member for 5.4 years, 2734 visits, last login: a few hours ago


Fallbrook,San Diego,CA
Contract price not specified.
"None"
"Fap limit of 169 mb, slow at times, overcrowding of satellites"
"Don't buy this crap"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Mail,DNS,News:
Value for money:
(ratings below consensus)

    My Other Reviews·Time Warner Cable
    First off the one thing I hate about HN is there inability to communicate with their customers, if there having problems they wont really tell you they will say its on your end. The constant slow downs are very annoying as they have over sold there service, which still stands true as of today. The uploads are a joke, I barely get 4Kbps during non-peak times! Lately during peak times, however, has been unusable, my dial-up speeds are faster! The phone tech support for Hughesnet is a joke, you can barely tell whether they are asking you to a question or to do something! Yesterday, I chatted with tech support and asked why they are overcrowding their satellites and she kicked me from chat. What kind of customer service is that? I am very unhappy with HN.



    Followup comments:
    view ALL 3 comments
    jameswade

    join:2001-12-09
    Hot Springs, NC
    ·US Cellular
    ·Verizon BroadbandA..
    ·AT&T Southeast

    Try wireless data?

    Don't know if you can hit any cell towers in the area.

    I can barely hit a Verizon tower with an external antenna and amplifier, but it's better than the satellite companies.

    You can to a look at »www.evdoforums.com for a lot of ideas...
    permalink · 2008-11-17 18:25:52 · Reply to this

    Jameson
    10-8
    Premium
    join:2004-05-28
    Fallbrook, CA
    clubs:
    ·HughesNet Satellit..
    ·Time Warner Cable

    Re: Try wireless data?

    said by jameswade See Profile :

    Don't know if you can hit any cell towers in the area.

    I can barely hit a Verizon tower with an external antenna and amplifier, but it's better than the satellite companies.

    You can to a look at »www.evdoforums.com for a lot of ideas...
    Thanks for the reply, I actually moved to sprint shortly after posting the original review, and am now with Time Warner Cable. This is good information for people reading this however.

    Thanks,
    Jameson
    permalink · 2008-11-24 20:34:08 · Print · Reply to this
    hnrobspeople

    join:2008-11-24
    Minden, LA

    they are thieves as well

    try getting them to steal 700 from ur bank account

    they robbed everything we had

    hughes net is nothing but a bunch of thieves
    permalink · 2008-11-24 20:32:47 · Reply to this
    Forums » comments on review of HughesNet Satellite Broadband

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