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HughesNet Satellite Broadband page on DSLReports
Six Month Rating

Reviews:
bullet 1063 reviews (161 good) (596 bad)
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Review by Bravo10 See Profile

  • Location: La Joya,Socorro,NM
  • Cost Contract price not specified.
Good "If all else Fails!"
Bad "Name it, it's all there - The WORST!"
Overall "Needs to be Reported to the FCC!"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Mail,DNS,News:
Value for money:
(ratings below consensus)

I've been reading all the Horror stories about HughsNet, and all I have to say is I've been with them when they were called DirecPC. That's when we had a one way Sat. connection for (I think Upload) and Landline for (I think Download).
I Beta tested both Software and Hardware, and for that I got all equiptment free. I think this was close to 15 years ago, and now that I am one of there customers and no sign of DSL or Cable in the near future, me and my ole DW6000 will just hang out until it burns up!

I live on the High Mesa of New Mexico and while the wondrous views off sets my issues with Hughes. I wonder why no one has ever called the FCC about how HughesNet does business? I read last month that the FCC just jumped on ComCast for ramping back speeds, and they had to pay fines and fix the issue....(please correct that if I'm wrong!)

So can't the FCC jump in here, if enough people complain, or am I just hanging on a greasy rope.
If someone out there can shed some light on this, hay jump on in...

So I remain in a what we refer to out here as the BLACK HOLE... no DSL, no Cable, no Wi Fi, only Satellite!
So in closing the old saying holds true... "Buyer Beware!"

EDIT:
OK! Now it's 2013 (10 years Later) and I finally was able to get wireless and leave Hughes Net were it belongs, in the trash. And that my friends was a true task as they attempted continued Charges on my Auto Pay. Soooo, not wanting to get anymore stressed out then I was, I just called my CC Company and told them I disputed the charges and to stop all payments to this company, and the reason for it. They did better then that, not only had all charges stopped but they got back my monies taken buy this dead beat company took!

So folks stay away from this Company, if you can't get highspeed just keep looking for it in your area, keepchecking the small Ma & Pa ISP's that are springing up! It's not worth dealing with HughesNet who have raked up Billions of dollars on the backs of the rural consumer!

And by the way, since I owned all the equiptment, I may try and sell it, or if I can't, I think I'll make the Dish into a Bird Bath..... HA!

KEEP THE FAITH


member for 9.8 years, 107 visits, last login: 18 days ago
updated 18 days ago

Comments:

diablo1892
Say hello to my little friend

join:2011-04-21
Friendly, WV
Reviews:
·HughesNet Satell..
·Dialup USA, Inc.
·EarthLink

You know..

.. I bet you that your DW6000 never DID go bad. Before we had to get rid of our HN7000 we experienced lots of horrid speeds and the modem was even making electrical sounds (this was all in the time when Gen4 went into play) and so we thought it was our modem so we bought an entire new modem (HN7000) and did that cure the problems? no but the electrical sounds went away. There was absolutely nothing wrong with the dish itself, signal, cable or anything else.

If we could dump hughesnet we would do it today. Been with hughes now for just about 8 years and what can i say its been not so much a pleasure doing business with stinky old hugesnet.. Their stuff like CS and service is getting worse by the way. I hope the rot in h*** when we finally get rid of them, they have a big bunch of unhappy customers.
--
HT1000/ BeamID 32/ Power Max plan/ 4 pcs on a D-Link wired switch/ wireless D-Link router with password

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