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HughesNet Satellite Broadband page on DSLReports
Six Month Rating

Reviews:
bullet 1080 reviews (161 good) (608 bad)
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Review by ford8nlover See Profile

  • Location: Beaverdam,Hanover,VA
  • Cost Contract price not specified.
Good "Consistant speeds near or above advertised speeds, reliable connection, a good option if no alternatives are avaliable"
Bad "Not as fast as DSL or cable but that is expected"
Overall "If no other options are avaliable in your area then HughesNet is for you"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Mail,DNS,News:
Value for money:
(ratings well above consensus)

My Other Reviews

·exede by ViaSat
Other than dial up I have no other options and signing up with the Recovery Act pricing at $40 per month you can't beat that! HughesNet is best for those with no alternatives in rural areas. I was installed with the HN 9200 system and am very satisfied with the speeds and reliability. With satellite internet you have to understand and cope with the limitations including the FAP. Satellite internet is not unlimited nor is it as fast as cable. If you understand these limitations and understand that in rural areas you can't expect the same internet usage limits and speeds as our urban neighbors then you wouldn't see as many negative reviews on satellite internet. Thanks HughesNet for providing this service to the under served.

member for 3.6 years, 132 visits, last login: 1.5 years ago
lodged 2.7 years ago

Comments:
apauling

join:2011-11-18
Jacksonville, OR

A well-balanced review but...

I agree that satellite users need to adjust expectations; this is not real broadband. Nonetheless, Hughes continues to sell its Basic plan as offering speeds up to 1mbps. I have used Hughes for 8 years and have never gotten close that speed. Until recently, downloads topped out in the 130-180mbps range. These days I sometime see speeds up to ±300kbps, especially during the FAP-free period. Tech support is usually extremely poor unless you get the case escalated to a US technician.