Review by Fourcpus4me
Good "Beats the heck out of dial up. Daily quota instead of monthly (good)"
- Location: Gladwin,Gladwin,MI
- Cost Contract price not specified.
Bad "Lag delay from satellite, weather sensitive"
Overall "Basic package fine for web use and rare video usage"
|Pre Sales information:|
Value for money:
Like many, we had no choice since only dial-up is available in this area. Satellite installer was decent... we have lots of trees and had to put dish on roof. We have the 'basic' package with a daily download limit of 250MB and an HN9200 dish/modem.
Most of the time it works as it should and we get full bandwidth that we pay for. Uploading is unlimited and only downloading is metered. Usage tools are provided and work well to keep you informed about going over daily download limit.
Weather and rain can make the service dicey at times, but still far better than dial-up.
Had to use tech support the other day... about a 5 minute wait to talk to someone and it appears to be supported out of India. Support rep was helpful and though my issue turned out to be hughesnet satellite config issues, it was resolved in less than 24 hours.
Large downloads and computer updates can be accomplished between the hours of 2:00am and 7:00am Eastern time, and I configured our computers to do all their updates during that time frame so as not to go over the daily download limit. This is useful and hughes provides a free download manager to help with managing large downloads that are sometimes required.
The service is not perfect, but it is decent and far, far better than dial-up. We considered Wild Blue, but the monthly download quota from WB is a deal-breaker and basically makes the faster speed useless except for going over your quota faster.
member for 2.6 years, 47 visits, last login: 81 days ago
lodged 2.6 years ago