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Review by nvr2loud See Profile

  • Location: Niagara, Marinette, WI, USA
  • Cost Contract price not specified.
Only good if you live in the middle of nowhere.
Long lag time, You only get 5 gig during the day and the rest between 2a.m. and 8a.m.
Not worth the money...
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Mail,DNS,News:
Value for money:

I got this as a package deal with my satellite tv and was under the idea it was going to be one dish not two. I signed up for the $60 dollar plan which is 15 gig but they didn't tell me it was split 5 gig anytime and 10 gig between 2a.m. and 8a.m. so it makes it hard to stream a movie. The installer shows up in a beat up suv and brings his girlfriend to help who is not licensed to do the work was a hassle to run the wire into the room. They complained that they had to install the dish on a pole and it comes out of their pocket and left a mess and didn't bury the cable to the house stating the satellite tv guy would probably put his there too. He came while they were finishing up and thought they looked shady so he called and did a check on them and was nice enough to clean up their mess.

member for 14.6 years, 10 visits, last login: 8.9 years ago
updated 9.6 years ago


Tim1959
@50.120.88.x

Tim1959

Anon

Hughes Net Major Rip Off!

I recently signed up for Hughes Net and found the service slow. I called within the 30 day trial period to cancel. Hughes Net Customer Service offered to extend my trial period by 30 days and to give me their best service for that 30 days to try and convince me to stay with them. DO NOT FALL FOR THIS! I called back after 25 days and told them I wanted to cancel my service because the internet service was still slow and poor. 2 weeks later I noticed a bill on my credit card for $400! I called Hughes Net and asked what this was for and they told me it was a early termination fee. This is down right stealing since they were the ones to extend my trial period which I really didn't want anyway. DO NOT FALL FOR ANY "WE WANT TO KEEP YOU" TALK FROM THESE PEOPLE! THEY ARE NOT HONEST!

honestreview
@69.35.195.x

honestreview

Anon

Hughes Net is a rip off

Your data is limited monthly which is terrible because by playing one online game or if you stream shows your internet is sucked up by the middle of the month and then they try to charge you an extra $10 per gig after that... i call bull. Not to mention how terrible the service is. I don't know if they messed up setting up our satellite or if it's just that bad but with the same router we've had it reaches half the distance through the house and then the fastest download speeds i've ever gotten was 1mb/s and right now i am getting 10kb/s. for those of you who don't know THAT'S 1/100th OF 1mb/s and 1mb is still terrible. Ruined everything for us because we couldn't watch on demand (which requires internet). DO NOT USE THEM