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Review by AofB See Profile

  • Location: Mineral, Louisa, VA, USA
  • Cost Contract price not specified.
Mostly works
Data cap, online support
meh
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:

Order and install went OK in August, 2013.

Started with Power plan: 10/1 Mbps, 10 GB anytime, 10 GB bonus time. $50/month.

Upgraded to Power Pro: 10/2 Mbps, 15/15 GB. $70/month.

Upgraded to Power Max: 15/2 Mbps, 20/20 GB. $130/month.

Since I have a computer, laptop, smartphone, tablet and smart TV all on WiFi, this data cap still hurts. Unfortunately, I live where there is no DSL, FiOS or cable.

member for 9.4 years, 36 visits, last login: 7.9 years ago
lodged 9.4 years ago


Denise
@67.142.183.x

Denise

Anon

HUGHES NET..... JOKE !!!

Hughes net is such a joke, they charge you by the month and then have their Leases Obtained/Expire EVERY HOUR.... with this you loose at least 20 minutes, I have this wrote down for a couple days when it worked and when I lost all internet and when the hours CHANGED FOR LEASES....

This is BS company, when you call them and tell them the problems you are having, one they don't know why the DETAILS are like that, two, how you got there, three, IT IS YOUR COMPUTER.... Well funny on #3 because when I disconnect this garbage from my computer it works like a dream.... ;(

I wrote HUGHES NET an email to the same email that I received my contract this month because I have heard about the problems that people have getting HUGHES NET TO STOP USING YOUR DEBIT CARD, and told them I sent bank same email, which I DID... I let them know that my EXPIRATION DATE has CHANGED and since you will not have that you can't CHARGE MY DEBIT CARD, and if they do charge it, it will be ILLEGAL and they will be responsible for paying it back, telling them that I DO NOT WANT HUGHES NET ANYMORE..... and this month has been worse, won't even let page come up most times, and takes their time getting it up.... HUGHES NET SUCKS......

DoodB
@97.122.240.x

DoodB

Anon

Re: HUGHES NET..... JOKE !!!

everything he says is correct Hughes net is the worst internet around! i have never had a connection last long enough to count anything done on the internet as successful. I think its the worst experience I have ever had with a service.

Stuffy
@69.35.211.x

Stuffy to Denise

Anon

to Denise
I feel you Running a monopoly in the country I had soooo many probs they told me Next month I had no bill SMH I got cut off and now they are telling me I owe $176.00 For real unbelievable But it can be recorded where is the 3 recordings in 3 different instances when they told me I had no bill Then when their zone updates and their web updates it takes away from are MG WTF I am so sick and tiered of no unlimited I am not use to this How about launch another or 55,000 satellites to get your family business up and running correctly

Denise
@67.142.183.x

Denise

Anon

Re: HUGHES NET..... JOKE !!!

yeah, they told me that I would have some money taken off of my bill cause I didn't have internet for almost 2 weeks, guess what... $42.99... some government discounted high speed internet.... To me there is so many types of internet we should be getting wifi for cheap now... but as we were told by VERIZON, FRONTIER because we live in rural area we would never be able to get the cheap wifi like the big cities do.... bullshit

mtishalewis
@206.255.248.x

mtishalewis to Denise

Anon

to Denise
hughes net tricked me, they do all that fastatlking over the phone about your contract on purpose so they can sneak things by you, like that the price goes up after a monthof service, they took money out of my account without permsission and would not refund it, only gave me credit towards next bills(which is not what iw anted i wanted my money), then they send you the box to return eqipment then want youy to go on the roof to remove the satellite , they have lost there minds, now they send me a $700 bill from a collection agency! worst thing ive gotten into

Denise
@67.142.183.x

Denise

Anon

Re: HUGHES NET..... JOKE !!!

fight the debt collector bill for $700, all you really have to do is make them get the bills out and show that you owe that...