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Review by ABG444 See Profile

  • Location: Cedartown, Polk, GA, USA
  • Cost Contract price not specified.
Worst
Worst
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Mail,DNS,News:
Value for money:

BAD COMPANY.

Bottom line: If you can get internet service with anyone else then go with anyone else. Hughes advertises "Broadband Unbound" when in fact you pay for broadband that is Bound and Gagged.

Hughes is absolutely the worst company that we have ever dealt with, bar none. There is no need for Hughes to have a call-in support or customer service because they provide neither support or service. They blame everything on their customer.

These are Hughes traits: slow broadband, unfair Fair Access Policy (FAP), rollover of unused allowance that does NOT roll over, daily allowance that you will learn to not use or else, high cost for low quality, Hughes is not regulated by FCC or anyone else so they do what they want to you, broadband does not work in bad weather, no credit to the customer for down-time due to bad weather, support persons in a third world country that you cannot understand AND MUCH, MUCH MORE BAD STUFF.

member for 9.1 years, 2 visits, last login: 9.1 years ago
lodged 9.1 years ago

davidhoffman
Premium Member
join:2009-11-19
Warner Robins, GA

davidhoffman

Premium Member

HUGHESNET

Sorry to read that you got involved with HughesNet. As I am sure you found out by looking at the reviews, satellite ISPs are not highly thought of. If you can terminate the service without penalty there might be some better options. You might want to look at using a cellular service for your ISP. I noticed you are near Cedartown,GA. You might want to explore using Verizon Wireless as an internet service.