| Review by (hidden by request) |
(review was emailed from domain prodigy.net)
lodged 1.7 years ago
- San Francisco,San Francisco,CA
- $30 per month
- (12 month contract)
- "cheap modem"
|Pre Sales information:|
Value for money:
Here is the problem: ATT sells you a cheaply made modem (Grey in color by Motorola) on the installation day. In about a year, you lose your connection, call tech support, and they will ask you if you have this "grey looking modem...blah blah...." and this thing is out of warranty and breaks down, then they sell you another one for another 60.00 plus installation cost which involves only snapping in a few jacks! I should have switched to cable for free.
Get a quote... Check around the stores in your area and see if they sell an "AT&T" compatible modem. You may be able to save a few dollars.
Also, be sure you modem is surge protected, including the phone line. It's the best you can do to keep a modem working.