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AT&T (Business Services) page on DSLReports
Six Month Rating

Reviews:
bullet 59 reviews (25 good) (22 bad)
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Review by Manasseh33 See Profile

  • Location: Hendersonville,Sumner,TN
  • Business customer Business customer
  • Cost: $90 per month (24 month contract)
  • Install: about 7 days
  • Telco party AT&T
Good "Promised speeds almost reached sometimes"
Bad "Internet connection is NEVER consistent"
Overall "Don't switch from DSL to Uverse"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

We changed from AT&T's DSL to Uverse at the suggestion of AT&T and since they had reduced rates and a claimed higher speed we went with it. BAD Decision! While DSL while almost rock solid reliable the Uverse has been nothing but headaches. At NO time since the install have we gotten a constant internet connection and despite several service calls and an onsite visit AT&T offers no solutions. In fact, they won't even let us switch back to DSL and even the tech said, "you don't want to do that" but really we do. A constant internet connection beats a faster unreliable connection any day of the week. Despite the contract being less than 30 days old switching to Comcast and hoping for the best. Don't be fooled, Uverse is terrible and as I have now read on many forums it seems AT&T knows the reliability problems and yet has no idea how to fix it yet they continue to sell this crap.

member for 2.1 years, 1 visits, last login: 2.1 years ago
lodged 2.1 years ago

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