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 Review by Nitro Fixx 
UPDATED: 1.2 years ago
member for 6.8 years, 2316 visits, last login: a few hours ago
 Pitt Meadows,BC
 $39 per month
 about 2 days
 "rock solid"
 "urgently need to fix news servers"
 "Telus who?"
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
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First signed up in '97 with rogers@home, They installed the modem and network card 2 days after the order was placed!
Speed was fair, never had any real issues.
Shaw Cable then took over from Rogers Cable and they called to say they would have a installer come over and give us a new digital terminal, and a new cable modem.
Installer came on time and replaced terminal, modem and replaced the cabling to all three tv's in our house as well as the cable to the vcr.(we also subscribe to the digital cable/pay tv package)
Speed has always been great and other than the rare dns screw up I really don't have any issues with Shaw. Also If any service interuption is going to be in your area, they e-mail you in advance.
My wife and kids love having their own e-mails and with 2 computers in the house somone is usually surfin.
We also use Shaw at my workplace with about 20 terminals on the lan and it has the same rock solid performance.
~~UPDATE 01/18/04~~
Speed is now back to what it used to be prior to the icmps from the welchia/nachi outbreak in the Shaw network
I really can't comment on Shaw's technical support because I haven't had to use it in over 2 1/2 years.
Still using the Terayon modem and have never had any disconnect/connect problems that I read about all the time.
Shaw has not even contacted me yet on upgrading to the Motorola SURFboard DOCSIS 2.0 Cable Modem that i've been hearing about.
I will keep the Terayon because the speeds I get are consistantly higher than the cap that they have on the Motorola.
Recent speed tests
»/speedtests/55···73829050 »/speedtests/56···73829213
»/speedtests/54···76599641
»/speedtests/58···77030828
~~UPDATE 05/16/04~~
May 04/2003 Shaw finally upgraded my modem to the Motorola SB5100 and had to shell out another $10 to get my speeds up.(I-xtreme) I was choked that I was getting a modem that was capped at lower speeds than what I was previously getting.
After being on it for the first few days I realized even though my download speed (4807kbps)is a little lower than the Terayon, the SB5100's speed is very consistant throughout the entire day. The Terayon's speed used to drop to about 2500kbps during peak periods and could hit 5000-5800 down only first thing in the morning.
~~UPDATE 09/14/04~~
After having I-Xtreme for the last 5 months i satisfied with the change over from the old dinosaur "Terayon" modem to the Motorola surfboard modem. Speed at my house is rock steady 4807-4824kbps(603KB/s) down, 949-951kbps up
and that's any time of the day.
--UPDATE 03/08/05--
Still on a decent node - Still very consistant throughout the day. SInce the end of November download speeds have actually actually increased.
Downloaded a 20MB file from ATI the other day, at better than 630KB/s
~~UPDATE 03/15/06~~
Other than the Shaw's news servers needing a much needed overhaul, the connection at my house "rocks" I'm on a good node and get great speeds all the time and consistant low pings Xtreme is now 7000/1000 here are a couple speed tests
»/speedtests/71···11777861
»/speedtests/71···17406877
~~UPDATE 12/23/06~~
Had some issues after the 10000/1000 upgrade but everything is fine now
»/im/20496351/17894.png 9648/974
»/im/20499224/82363.png 9715/972
--update 09/16/07--
Still have a great connection. Can't remember when our internet was down last.
I can't even comment on Shaw's Customer Support - I haven't had to use them,
Still using the Xtreme package.
Here are some real life test results to a server in Mt. Prospect, Illinois not from a SpeedTest.net server less than 50 miles from my house
»/speedtests/57024326/70632 29159/984
»/speedtests/55431082/23186 29742/979
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