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Review of Shaw (cable)


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Six Month Rating

Reviews:
435 reviews (227 good) (114 bad)
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Review by ilianame See Profile
member for 11 years, 550 visits, last login: a few hours ago
updated 126 days ago

  • Burnaby,BC
  • $29 per month
  • about 1 days
  • "Provides Internet"
  • "Self-serve"
  • "The lesser of two evils (for now)"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

2013 Review

SUCKS

2012 Review

Good: Incredibly Stable, Awesome speed with BB100, Perfect Network Quality
Bad: Gaming latency could be a bigger priority, Possible slow downs at peak times
Bottom line: The best selection, and props on the UBB compromise. But watch that your plan matches your area's capability.

I was one of the early adopters of the BB plans, started with BB50, switched to BB100 when it became available.

I live in a fairly dense residential complex, but I believe most residents around me to be fairly light Internet users, which is definitely a plus.

My speeds have always been consistent, probably because of the residents around me, thanks
I am using the SMC DOCSIS 3.0 model in bridge mode connected to DIR-655, and another PC on an outside IP. The SMC acts as the modem and a 1Gbps hub.

I have been very lucky to have no problems with my SMC modem since day 1, an occasional restart seems to help out with some network lag sometimes, but overall not a regular occurrence.

Overall I believe Shaw to be the best choice in my area, and their support and service are for most times very exemplary.

As far as the negatives go, my biggest objection is latency I can achieve in some multiplayer gaming - in some cases my traffic is routed from Vancouver to California to go to Seattle because of Shaw - Comcast arrangement, and I think Shaw should send all Seattle bound traffic through their Peer1 partnership. As a result I'm experiencing latency of 70-90ms vs an expected 20-30ms.

There isn't much I can do about that, and I'm fairly happy with my connection here:

Taken at 8:14pm PST (peak time)
»speedtest.net/result/1816174232.png

2008 Review

I've been with quite a few different providers: Shaw, Telus, Novus.
Been with shaw at current location for a full year, my package is Extreme-I with Speed Boost. I cannot recall when if ever did I have to reset the modem to fix any connectivity problems, simply there were none. The speed is mind blowing with Speed Boost, but will slow down for peak hours 6pm to 10pm. After 10pm I was able to reach speed of 32mbit on a speed test. Thats 4 megabyte per second, common download speeds with Firefox from a Microsoft website is 1.5 - 2.5 Megabyte per second!!! Full 4 megabytes can be forced through FlashGet/BitComet http downloader. Customer support is nice and friendly, tech support ranges from green guys to guys who are purely lazy to look for a better paying job.
I would definitely recommend Shaw as a first choice, but line quality will depend from building to building, so if your connection is not what you expected, before flaming shaw tryout a couple of other major providers (but none, except for business alternatives match the Shaw's advertised and theoretical speeds)
»www.speedtest.net/result/303459920.png

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