site Search:








how-to block ads



Review of Shaw (cable)


more information on the company
Six Month Rating

Reviews:
434 reviews (226 good) (114 bad)
Submit a review by email click here
login for new review notification feature

Review by art22gg See Profile
member for 8.2 years, 1891 visits, last login: a few hours ago
updated 269 days ago

  • Courtenay,BC
  • $60 per month
  • about 5 days
  • "Service techs available 24/7//365"
  • "Have noticed a big improvement in wait times"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)

Overall I am satisfied with all aspects of my ISP.
Never had any malfunctioning or buggy equipment.
Currently using a Motorola SB5102 modem...changed from an old Terayon(don,t remember model no.)
Dl speeds for my needs are very good,have improved quite a bit over time.
Have been a customer for approx. 10 years now--no major hiccups



Comments:

The E
Please allow me to retort
Premium
join:2002-05-26
Burnaby, BC

Working on it!

Hi art22gg,

Just wanted to let you know that Shaw is working on those wait times. Shaw's hired a bunch of great folks and will have those wait times reduced in short order. Thanks for your patience on that!
--
"All opinions stated by me are solely my views and do not reflect the views of my employer, this site, or even myself depending on my level of sanity at the moment"
Lesaonar

join:2000-07-25
Victoria, BC
Reviews:
·Shaw
·TELUS

Just sign up for Shaw Friends.

If you want to cut your wait times down, sign up for Shaw friends and use their concierge chat. Wait times are in the minutes and the reps are exceptionally helpful. There are also other perks for double and triple play customers.

»www.shaw.ca/shawfriends/
--
Anon filter enabled. Register an account if you want to be taken seriously.
mik724

join:2002-08-09
Surrey, BC

Wait time for Tech Support

Wait time to talk to Tech Support today was 2.5 hours!






Thursday, 23-May 15:06:11 Terms of Use & Privacy | feedback | contact | Hosting by nac.net - DSL,Hosting & Co-lo
over 13.5 years online © 1999-2013 dslreports.com.