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Shaw page on DSLReports
Six Month Rating Unavailable
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Reviews:
bullet 448 reviews (229 good) (121 bad)
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Review by art22gg See Profile

  • Location: Courtenay,BC
  • Cost: $60 per month
  • Install: about 5 days
Good "Service techs available 24/7//365"
Overall "Have noticed a big improvement in wait times"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)

Overall I am satisfied with all aspects of my ISP.
Never had any malfunctioning or buggy equipment.
Currently using a Motorola SB5102 modem...changed from an old Terayon(don,t remember model no.)
Dl speeds for my needs are very good,have improved quite a bit over time.
Have been a customer for approx. 10 years now--no major hiccups



member for 9.5 years, 2363 visits, last login: a few hours ago
updated 2 years ago

Comments:
Lesaonar

join:2000-07-25
Victoria, BC

Just sign up for Shaw Friends.

If you want to cut your wait times down, sign up for Shaw friends and use their concierge chat. Wait times are in the minutes and the reps are exceptionally helpful. There are also other perks for double and triple play customers.

»www.shaw.ca/shawfriends/
--
Anon filter enabled. Register an account if you want to be taken seriously.
mik724

join:2002-08-09
Surrey, BC

Wait time for Tech Support

Wait time to talk to Tech Support today was 2.5 hours!