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Member review of Covad Communications


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Reviews:
read 422 reviews (221 positive) (104 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
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$60 per month avg ($60 to $60)

Speed test results 3 year trend
Review by scallywagsf See Profile
UPDATED: 189 days ago
member for 3.1 years, 13 visits, last login: 178 days ago


San Francisco,San Francisco,CA
$49 per month (12 month contract)
about 24 days
Covad
"nothing"
"reliability, connectivity, customer service, billing, speed"
"SUX!"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

    Just don't go there.....

    Followup comments:
    view ALL 2 comments

    Michael FLL

    @covad.net

    Can't wait until our Covad contract is up..

    Regular intermittent issues with our full T1 for years. As long as the line tests clean when you open the trouble ticket, they don't want to hear about it. They certainly do not push Bellsouth/ATT and support the customer. Line drops for seconds usually, sometimes a minute or two but rarely enough to break the SLA. Yet often enough to cause weekly frustrations. My opinion would be to avoid them in all Bellsouth/ATT service areas, I know I will not be renewing.
    permalink · 2007-05-22 05:41:14 · Reply to this
    Forums » comments on review of Covad Communications






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