Review by mecadeus member for 7.7 years, 45 visits, last login: 1.5 years ago lodged 1.5 years ago
Oakland,Alameda,CA
Business customer
Contract price not specified.
AT&T
"No"
"DSL down 6 days"
"AVOID"
Connection reliability: Tech Support: Value for money:
Our firm has had Covad DSL for several years. DSL was down last Friday morning (9/30/11) upon arrival at the office. Covad could not send a tech to troubleshoot until Monday. Found nothing wrong at our site. Today (Thursday 10/6) DSL is STILL down! Covad keeps giving varies excuses. Tech support almost impossible to reach (hold time up to one hour). It's been almost a full week and still no DSL and no ETA for service renewal. We are switching providers ASAP.
for a business that needs 99% uptime that relies on the local Telco to delivery of DSL. Especially when the techs that are sent out actually work for the Telco and NOT Covad 99% of the time.
Oakland,Alameda,CA
Business customer
Contract price not specified. 
AT&T
"No"
"DSL down 6 days"
"AVOID"
