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Covad Communications page on DSLReports
Six Month Rating

Reviews:
bullet 436 reviews (222 good) (112 bad)
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Review by mecadeus See Profile

  • Location: Oakland,Alameda,CA
  • Business customer Business customer
  • Cost Contract price not specified.
  • Telco party AT&T
Good "No"
Bad "DSL down 6 days"
Overall "AVOID"
Connection reliability:
Tech Support:
Value for money:

Our firm has had Covad DSL for several years. DSL was down last Friday morning (9/30/11) upon arrival at the office. Covad could not send a tech to troubleshoot until Monday. Found nothing wrong at our site. Today (Thursday 10/6) DSL is STILL down! Covad keeps giving varies excuses. Tech support almost impossible to reach (hold time up to one hour). It's been almost a full week and still no DSL and no ETA for service renewal. We are switching providers ASAP.

member for 9 years, 45 visits, last login: 2.8 years ago
lodged 2.8 years ago

Comments: