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Member review of Rogers Hi-Speed


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read 546 reviews (188 positive) (218 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:


$58 per month avg ($32 to $140)

Speed test results 3 year trend

Review by Frossty See Profile
UPDATED: 1.3 years ago
member for 6.4 years, 1811 visits, last login: 5 days ago


undisclosed location
$53 per month
about 1 days
"Very Fast Hardly no slow downs at all, Reliable"
"Speeds Vary, throttling non stop now"
"Reliable, and ok speeds/service"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    i have just gotten Rogers Hi-Speed and wow its fast no matter what time of day it is i constantly get 2.2 - 2.8 d/l and 320-360 u/l i pat only $44 a month its totally worth and it advertises 3.0/384

    i had Bell b4 and the tech support is HORRILBE plus i had very slow speeds i switched to Rogers and i am very Happy Customer very friendly tech support and technisions

    __________________________________________________
    UPDATE: 09/03/04

    I've had Rogers for 3 months now and everything is still good hope it stays this way..speeds have been getting better!!!! 2.7-2.8/350-400 u/l passed u/l cap sometimes i love it

    it hasn't gone down at all since I've had it

    and haven't need to use Tech Support either

    __________________________________________________
    UPDATE: 11/17/04
    Had some problems with my ping times (150ms+) but it seems to be fixed a little and online gaming is not lagging as much any more, other then that everything has been ok..and I hope it stays like this!!

    UPDATE 1/28/07
    We'll it’s been some times since I've last updated my review, but besides getting changed from a 70 IP (which was almost max speeds of 5) to a 74 IP which now I’m getting a little less or what I used to be getting, not a huge issue but wish Rogers didn't somehow change my IP.
    Other then the fact that my IP has changed and speeds is .5-7 slower then what it used to be, everything has been stable and good. Ping times have been great as well 20-70 in online games and aside from the price increases, everything has been good so far and I hope it stays this way.

    UPDATE 09/01/07
    Been a few months now, and Speeds are up o 7 mpbs and 512 up. price went up a bit as well, as usual thats rogers for you. Internet is still reliable, and fast getting real world speeds of 6.0-6.5 which is pretty good, i was getting better but what can ya do. Torrents are throttled which I hate since I do use that alot. It's ridiculous how rogers throttles this stuff, and gets away with it. Caps are also in effect as well, which i think sucks, if I could go back to Bell I would, but speeds with them are not good since I'm too far from the CO.
    All in all everything is good, and hope it continues.

    UPDATE 12/11/07
    The throttling that Rogers does sucks, and they should be throttling what I do. Also getting a new IP of 99. Which gives me slower speeds then what i should be getting I dunno whats going on with this new IP but my speeds have suffered form it. Other then those 2 complaints everything else is fine, although I wish I had my old IP back as my speed. As of now my speed is cut almost in half of the advertized 7 that I used to get. I cant go back to bell since they suck and I'm to far from CO so this is all i got. All in all service is still reliable.

    UPDATE 08/01/08
    Service has been solid this whole time with rogers, so cant really complain about that but Left Rogers due to throttling and having a 60GB cap as we'll as paying $44+tax every month, Went to cheaper solution, with a bigger cap, and better customer service.

    Followup comments:

    adisor19

    join:2004-10-11

    A 100% for seervices ?

    So let me get this straight : according to your last update, they halved your speed and they are throttling your torrents non stop, yet you gave them a 100% rating on their SERVICES ?

    Adi

    Frossty
    Premium
    join:2003-07-06

    Re: A 100% for seervices ?

    ooo good catch forgot to change that thnx.
    Forums » comments on review of Rogers Hi-Speed


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