Review by Kegger_CDN 
UPDATED: 1.3 years ago
member for 7.3 years, 324 visits, last login: a few hours ago
 London,ON
 $55 per month
 "The extreme package has been increased to 10Mbps"
 "90GB/month cap - useage fee for every bandwidth used over that"
 "55 a month and I consistently get 9.8-9.9, However this slows to 7 if you go coast to coast"
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
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UPDATE: Someone asked me for an update since the original was written over a year ago.
After a few months of the $100 service I switched back to Extreme. Most sites I dont get more than 7Mbps and newshosting I now get 10.
NOT worth double the price for plus - the impression was that the speed would be that high on all sites - not so, it depends on where you connect to but most of the time it was no faster than extreme.
I am NOT happy with them finally implementing the bandwidth caps and tested it out - I would have been charged an extra $25.
A better system would be no monthly fee and just pay for what you use.
ALSO, there is no easy way to check your usage, it doesn't show up on your home page you have to log on to rogers.com, and go through several links to get to view internet useage. The pop up warning in your browser once you go over X GB is also an annoyance and they are modifying the look and feel of the original web page by doing this.
I've heard GOOGLE is going to sue them as the warning pushes the google bage down by about 1/3 of the screen so it doesnt fit right.
I have updated my review scores as well.
regards
- Bruce
I switched up to Rogers hi-speed extreme plus from hi-speed extreme and the switch was done while I was still on the phone with Rogers. At the time the max I could get was 13Mbps but after playing around I have managed to get up to 15.5 Mbps off newshosting (news servers) and some of the speed tests on here.
This up from my previous 5.3Mbps. So $56 for 5.3 or $100 for 15.5 ? Works out to a cost of 10.6 per unit on hi-speed or 6.5 on high speed plus. So the bandwidth is cheaper, however the 90GB/month cap could be a drawback for those that exceed it regularly. Extreme had a 100GB/month cap but I have never seen that enforced unless you regularly exceed it.
Over 90GB costs $1.25 per GB, to a max of $200 a month.
As for the cap, they include both up and down traffic in their calculations.
Followup comments:  
travy
@tamcotec.com | whoa, where do you live? Where do you live, I live in Brampton and I had rogers when it first came out, my experience with it was horrible and I switched to a dsl provider called Tamcotec, now I hate that service so I'm switching back to rogers. | |
|  | Kegger_CDN
join:2002-08-18
London, ON
 ·Rogers Hi-Speed
1 edit | Re: whoa, where do you live? London, Ontario.
Have rogers come out with their little meters and test your signal strength etc... and make sure you get what you pay for. If they say it is available in your area there is no reason why you can't get that speed.
My dad was paying for their 3Mbps service and was gettting 1Mbps and they said it was within spec - bull - they changed the modem and he is now getting 2.6Mpbs throughput.
I recommend the motorola surfboard - so far very consistent - and of course have them check your line quality.
Also, check your panel the cable modem should come directly from the tap (outside) to your board and then direct to your cable modem. You do NOT want it going through a cable TV amplifier.
Rogers put mine off a 2 way splitter from the tap, which goes direct to the modem, the other side goes through a 4 way 7db per connection amp for the TVs. It seems to work fine.
Also, do not be afraid to ask them to re-run the cable directly from the tap to your board - might mean a little trench in your lawn. When I first moved here in 1998 they had to do that as the house was here since 1986 and the cable had rotted.
And, dont go through the cable TV outlets - the internet should go direct from your tap to the cable modem - so you have a hole in the wall - put a filing cabinet in front of it.
Hope this helps. | |
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