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Member review of Rogers Hi-Speed


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read 544 reviews (187 positive) (218 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:


$55 per month avg ($35 to $100)

Speed test results 3 year trend

Review by nekkidtruth See Profile
UPDATED: 2 years ago
member for 7.4 years, 2249 visits, last login: 1 days ago


London,ON
$55 per month
about 1 days
"Fast, Reliable and Decent Customer Service"
"The caps. Rumor has it they're lowering them again. Unacceptable!"
"Rogers has FINALLY become a worthy competitor in my neck of the woods."
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)

    Update 11/08/07: There are rumors the caps are going to be lowered. This is unacceptable. The caps are already unreasonable. I suspect they'll lose a lot of customers should this actually be the case. I'm getting fantastic speeds, but I do not appreciate being capped, regardless of whether I reach said caps or not.

    I don't use torrents so the throttling doesn't effect me, but I highly disagree with throttling.

    Rogers...leave our connections alone. Give us what we pay for and stop telling us what we can and can't do with the Internet connection we pay a small fortune for you to provide us.

    Old Review:

    I've had Rogers for approximately 7 months now. I switched over from IGS because in my area I was unable to get more than 1784/600 on DSL. I spoke numerous times with Bell as well as IGS and came to the conclusion that after waiting almost 5 years for my area to be upgraded, it just wasn't going to happen.

    The installation took about an hour if that. We also had Rogers Home Phone and 2 Digital Cable boxes installed at the same time.

    I currently have the Rogers High-Speed Extreme packaged which was originally 6000/800. Recently they have upgraded and my package has been bumped up to 8000/800.

    My most recent speedtest shows me as getting:

    7940/815 (I consistently get 7500+)

    I pay $55.95/month for this service and it has been AWESOME thus far.

    I realize Rogers isn't always a viable option as their services do tend to suck in a lot of areas. Thankfully, my area no longer sucks.

    Thank you Rogers. After years of paying $54/month for sub-par DSL services, it's nice to finally get my moneys worth.

    Followup comments:

    Bellunder

    @teksavvy.com

    Reply

    Change "ticks me off" to "irks me"

    Yabbadabbadoooo

    @rogers.com

    Rogers Performance

    Hey been around since the very first day Rogers introduced High Speed Cable Internet. Never ever thought of anything else since subscribing ...... I have did a test with DSL Sympatico side by side and there is no comparison.

    Never a hiccup. I am getting consistently 8015 download and 815 upload on all kinds of internet connection test sites and if I use Firefox I am getting more!

    Rogers IS the best bang for my dollar today! 8,015 is lightning fast and they have offered me 16 for another $40.00 and that is really to me not value for money. For another $20 I would jump though to 16000. They didn't bite ..... yet!

    This is almost as good as T3 at the University!

    Yabbadabbadooo!

    Thomas

    @rogers.com

    Rogers Hi Speed Internet

    Rogers has improved the product from a few years ago! No longer experiencing downloading issues and weak customer service personal.

    Veritas today

    @rogers.com

    Re: Rogers Hi Speed Internet

    Rogers does not support Bittorrent filesharing. It is complete shit. What is the point of 6 megs of downstream, for downloading files with your payed fileplanet account? or your itunes? no. they have nearly halted the fair way to share content and are pissing too many people off. There are going to be reprecussions.
    Forums » comments on review of Rogers Hi-Speed


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