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Member review of Rogers Hi-Speed


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Reviews:
read 560 reviews (190 positive) (225 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
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Value for money:


$53 per month avg ($36 to $71)

Speed test results 3 year trend
Review by daT See Profile
Posted: 341 days ago
member for 7.5 years, 2966 visits, last login: a few hours ago


Toronto, ON
$62 per month
"Reliability of connection"
"Customer Service"
"Not a lot of choice"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    Rogers has a long standing history of abusing the trust of its clients. From horrible Customer Service, dropping FTP support, webspace support, newsgroups... to outright deceit in their marketing.
    Rogers was one of the first ISP's to introduce 'throttling' and bit-caps. The US has recently picked up on this as well.
    see here - »en.wikipedia.org/wiki/Bandwidth_throttling
    Unfortunately, there's not a lot of choice in Canada. Really it's either Rogers or Bell.
    You pay for a service/speed that isn't there for you.
    As I said though, in the end there isn't a lot of choice. And despite my negative review, I've no choice but to recommend Rogers over Bell... pity.

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