Review by Goggles9  UPDATED: 228 days ago member for 6.8 years, 376 visits, last login: a few hours ago
North York,ON
$51 per month (24 month contract)
"Download speed good"
"Rogers ability lock you in a contract when you are trying to avoid contracts, un-informed customer service people"
"Worst experiance I have ever had, it was worth paying $300 to Rogers to cancel all services"
| Pre Sales information: Install Co-ordination: Connection Reliability: Tech Support: Services: Value for money: (ratings below consensus)
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Rogers is the worst for sly under-handed attempts to lock people into some sort of contract, I bundled all my services for a discount and was not informed I was entering into a 2 year contract, Rogers argues I did accept, I told Rogers that they monitor the phone lines, why not go back and get my discussion and see for themselves, sure I later went to Rogers site and found the fine print that indeed they can lock you in a contract, the fact is Rogers can change terms whenever they want and the customer has to go looking for terms updates, and Rogers banks on this.
When I downgraded my cable TV services as I got tired of useless programming and nonstop saturated commercials, Rogers sent one of their tech guys around to see if I was stealing their services or possibly using some other device to capture TV signals, my neighbour across the street was watching them for the whole time they were snooping around, after I heard this I went ballistic, the list goes on and too much to write today.
My bottom line is, I will make it my job to try to dissuade any people what want to purchase any Rogers product, I will show them all the proof in which I have and it's enough to make your stomach turn, I have been a 30 year customer and paid well over $30,000 for services, I will show people how Rogers tries to scam more money out of people and sneak in term contracts, I will report Rogers to the CRTC (not sure if it will do any good but I will do it), I will also report Rogers practices along with all my evidence to my Minister of Provincial Parliament and any media who will listen, I have so far had 2 friends cancel Rogers products because of what I have presented them and I will have more, if there is any requests to me about everything that has happened to me at Rogers, I may take the time and write it out, there is much more then this write up that made me fire Rogers so abruptly and fast.
My cable TV and internet will come to an end in a few days as to accommodate Rogers 30 day notice, I have alternates to my TV and I am going to Teksavvy for internet, I have sold my Blackberry as I will go somewhere else, there are not many choices these days, but what I have learned, there are many ways to make things better for yourself.
I DO NOT RECOMEND ROGERS FOR ANY SERVICES DUE TO THEIR BUSINESS PRACTICES.
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