Review by abitbent member for 9.1 years, 200 visits, last login: 19 days ago updated 196 days ago
Brantford,ON
$52 per month "Reliable and fast" "Bandwidth caps and overage fees are a blatant cash grab" "Good for Grandma and Grandpa, not today's internet user."
| Pre Sales information: Install Co-ordination: Connection Reliability: Tech Support: Services: Value for money: (ratings match consensus)
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I've been with Rogers since the old @home LanCity modem days. I've always touted Rogers as being a great service. You paid a little extra but you couldn't beat the speed and reliability.
The only other game in town back then was Bell DSL, and having to fiddle with filters on every phone etc.. was something I didn't want to deal with.
Since the arrival of Netflix however, Rogers is forcing their customers to stay away from their competitors by imposing monthly download/upload allowances that are far too small in today's internet environment.
Since Rogers knows that there is no competition in the broadband market other than Bell, they know Canadians have no other choice. (they continue to fight with the CRTC, as does Bell to try and keep competition out of Canada)
It's for this reason I will jump ship as soon as the CRTC allows for more competition.
To add insult to injury, Rogers just announced that it's raising its caps (only slightly) on their top 3 tiers of internet service.
If you are an Express customer and below, you are being ignored.
Time to kick Bell and Rogers to the curb. They know what Canadians want, but they are using legislation to keep you $ecurely tied to them.
***UPDATE***
I've left Rogers for home internet and gone with Start.ca. During the cancellation process they eventually offered to match was Start was going to give me but at that point my taste for Rogers had already been soured.
Why would I stay with a company that makes me threaten to leave them before I can get a reasonable deal?
If they ever want me back, they'll have a lot of begging to do.
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