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Rogers Hi-Speed page on DSLReports
Six Month Rating

bullet 691 reviews (204 good) (309 bad)
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Review by dustmaker See Profile

  • Location: Mississauga,ON
  • Cost: $61 per month (48 month contract)
  • Install: about 2 days
Good "Rogers offers good speeds at competitive prices especially with their new packages"
Bad "Horrible customer service unless you talk to Customer Relations, hidden fees in bills"
Overall "Rogers has a decent service if you're ok with the Bandwidth Cap, otherwise move to a third party like TekSavvy"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Value for money:
(ratings match consensus)

I had Rogers for more than 5 years and they provided a decent speed/service.

The connection uptime was 99% and it was stable, however the connection knows to slow down in peek hours, so I would watch it in densely populated neighbourhoods.

Small Bandwidth Caps, as I am a heavy user I usually had to pay extra for the amount of excess bandwidth i consumed every month. (BAD BAD!).

Now they offer pretty amazing speeds and they're actually trying to compete with the prices for the first time.

However BEWARE of customer service, anytime you do any account changes Rogers has a way of screwing you over! So ask to speak to Customer Relation department and they would most likely be able to help you better and try to reimburse you for any inconvenience caused.

Overall in my honest opinion if bell has Fiber To The Home (FTTH) (please don't confuse it with fiber to the node (FTTN)) in your area switch to Bell.

Currently they offer amazing speeds 50/50 175/175 and also offer an unlimited bandwidth option for extra 10$ a month if you have a 3 service bundle.

member for 3.8 years, 84 visits, last login: 1.3 years ago
lodged 1.8 years ago