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Review by Lokatana See Profile

  • Location: Brampton, ON, Canada
  • Cost: $82 per month (36 month contract)
  • Install: about 7 days
Service is usually stable. Good latency. It can be very fast, if you're willing to pay for it.
Bandwidth Caps. Very expensive for what you get. Since upgrading to the latest cable modem, some issues requiring reboots.
If Google fiber came to my neighborhood, I'd jump ship in seconds.
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:

My summary really says it all.

For me, Rogers has been a good service from a technical perspective. I've been a customer for 14 years. The only negative on this is that the latest and greatest cablemodem / wireless router is pretty poor. The wireless signal is weak and slow, and I have to perform frequent reboots of the cable modem as my connection often drops, or i run into weird DHCP issues requiring me to disable/enable my NIC (never was a problem until i got this cablemodem).

However, the big, Big, BIG negative on Rogers is their pricing and the value for service. For the speeds that are offered, and the bandwidth caps that are imposed (especially considering I was a customer when there were no caps, and my service was drastically crippled when they instituted caps), I do not feel I get value for the service.

Yet the only alternative is Bell, which is even worse.

It's pretty much too late, Rogers. If Google ever comes to town and offers their services, there's nothing you can do to retain me. Or you better start working on it now. I'd have already switched to techsavy if they offered more services like TV, but I just don't want to have multiple telco providers.


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