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I had 3 service interruption in the last 2 months and they were due to the fact the cable line was cut accidentally. It also happened before (previous years). Normally someone could say this is the fault of the person who cut the cable(...), but the reality is the cable in my street are supposed to be properly buried underground, however Rogers do "temporary" cable repair by hanging the cables in the trees. This situation is common for many people in my street and I don't understand after more than 2 years why Rogers hasn't repaired things properly. All my recent service outages mentioned above are a result of improper cable repair and it is really unacceptable. Also, the reason I also evaluated the "Pre Sales information" to "worst" is because they keep sending me junk mail in my postal mailbox with offers to subscriber to Rogers Cable TV... but I am already with Rogers Cable TV!!! Can you stop sending spam??? Don't you even know who is an existing subscriber or not? I fill my recycle bin every week of junk like that! I am wondering why company such as Rogers are still in business today. They are just there to have the monopole, make a lot of profit, steal money from customers and slow down the evolution of technology in general. I had internet&TV since roughly year 1995 with different ISPs and providers, and I never had a service as unreliable as what I am getting with Rogers. Rogers call their network a "hybrid network", I guess it mean a network with a bunch of unreliable, different and obsolete technology that are falling apart. They just refuse to admit their network is old and unreliable and on top of it they are trying to market it as a good thing. It is like saying: ”Hey! Look at our diarrhea! It is the best in the world!” Unfortunately there are not so many choices for telecommunication provider in a given residential area, in my case it is either Rogers or Bell and both sucks. member for 11.7 years, 41 visits, last login: 2.2 years ago updated 9.7 years ago
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