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Member review of RCN CABLE


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Reviews:
read 297 reviews (153 positive) (67 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:


$74 per month avg ($40 to $176)

Speed test results 3 year trend
Review by Winnie See Profile
UPDATED: 96 days ago
member for 9 years, 2229 visits, last login: 3 days ago


New York,New York,NY
$89 per month
about 3 days
"Nice Speeds"
"RCA Modem they refuse to swap out. Works ok, but not great."
"Great when it does work. Outages can be a pain to fix."
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)

    I used to be a Verizon DSL customer with the 640/90 line.

    I saw RCN doing promotional stuff in my building and decided to give them a try. I tried them out for about a month and everything was great. Cancelled my DSL and went with them. It's been almost 2 months since I've been on RCN and I haven't had any major service interruptions. I had one interrruption but I was back up in about 10 mins.

    The speeds on here blow my DSL away. I constantly get around 1300/800 while on verizon i got 500/80. Big difference as you can see. During peak usage times, I also get that speed, it seems to never slow down. I pay the same price as I did with Verizon. Since I already had cable TV it wasn't a hassle to switch over. All they had to do was split my line.

    The technician came over on time like I was told. Was very curteous and completed everything in under and hour.

    When I got the service I was told that it has a dynamic IP addressing system. But I seem to have kept the same IP address from day 1. My modem is a RCA modem It's not the best and it shows

    But the only minor complaint I have is my email address for RCN gets a huge amount of spam. I checked my email on the day I got my RCN account and found dozens of emails that did not belong to me, I haven't even given the email address to anyone yet. Since then I haven't used or checked mail at that email address.

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