Review by ckmscott
Good "Tech support improving, reliability back to normal"
- Location: Chicago,Cook,IL
- Cost: $69 per month (12 month contract)
- Install: about 12 days
Overall "Has had problems but getting better"
|Pre Sales information:|
Value for money:
(ratings below consensus)
I have been on RCN for almost ten years. I have the 10Mbps/1Mbps service. After a ton of problems a year ago, the service was dependable, but since mid-December I've had some problems. Lately, RCN has improved their tech support with more knowledgeable people and quicker turnaround time on service calls. A recent performance problem was fixed promptly and professionally. I am now happy with the service again.
member for 7 years, 65 visits, last login: 82 days ago
updated 2.8 years ago