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RCN CABLE page on DSLReports
Six Month Rating

bullet 363 reviews (189 good) (84 bad)
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Review by ckmscott See Profile

  • Location: Chicago,Cook,IL
  • Cost: $69 per month (12 month contract)
  • Install: about 12 days
Good "Tech support improving, reliability back to normal"
Bad "Price"
Overall "Has had problems but getting better"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Value for money:
(ratings match consensus)

I have been on RCN for almost ten years. I have the 10Mbps/1Mbps service. After a ton of problems a year ago, the service was dependable, but since mid-December I've had some problems. Lately, RCN has improved their tech support with more knowledgeable people and quicker turnaround time on service calls. A recent performance problem was fixed promptly and professionally. I am now happy with the service again.

member for 8.1 years, 66 visits, last login: 258 days ago
updated 3.8 years ago