Review by Asterix member for 10.6 years, 3469 visits, last login: 1 days ago updated 25 days ago
Nazareth,Northampton,PA
$50 per month
about 5 days
"High Speeds"
"High latency at times"
"Better than local cable company or Verizon"
Pre Sales information: Install Co-ordination: Connection Reliability: Tech Support: Services: Value for money: (ratings match consensus)
Was stuck with Service Electric with their 15/1 Mbps package. Service sucked with down times and slow speeds.
Reached out to RCN but they were not servicing my house. RCN was across the street but not in my community. Since I was on the HOA Board for my community and with a simple phone conversation was forwarded to the area deployment manager. He setup an expectation to lay the infrastructure in my community by 2012-end or early 2013. At the end of the year I reached out to him again as I did not see any progress, only to find that the plans are still under budgetary process. Since my yard had a pole and close to the RCN pole from across the street, he made an exception and ordered his team to lay the cables from across the street to the pole in and across the yard into my house. I was up and running with RCN 50/6Mbps in less than a week. Kudos to the local area deployment manager.
Speeds have been decent but I haven't seen the full 50Mbps yet. At least once I day I see my firewall struggling to keep up with the latency which is temporary and lasts anytime between 10-45 mins. Rest of the times it works just fine. I researched and found its just not me but other local RCN customers are facing similar high latency issues.
UPDATE - 4/30/2013 -
Its been 3 months since I have RCN services. Internet quality goes down drastically in the evenings after 6pm till around 11pm. High ping times between 180-420ms and intermittent packet loss as well. It affects quality of Internet TV like Netflix and Hulu.
Nazareth,Northampton,PA
$50 per month
about 5 days
"High Speeds"
"High latency at times"
"Better than local cable company or Verizon"
